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Reviews from Guests

4.0/5

tripadvisor

786

Reviews

from real guests

righteardeaf

5

/

5

Celebrated my 50th birthday party at the Charlotte House, orangery and bar. It was great. Very accommodating and great space. Espresso Martini and strawberry daiquiris on tap. What can a woman ask for? Staff were amazing and the place is absolutely beautiful.

RSP71

2

/

5

It's an old building and so I will forgive the bumps and scrapes, and the idiosyncrasies. It's in a decent location, it's relatively quiet and I can't complain about the staff at all. However - no WiFi or internet on arrival, and none by the time I left. This was quite inconvenient as I was there on business. Next - there was no hot water in the morning, and so I had a lovely cold shower. Next - the coffee machine in the breakfast area was on the blink. Lastly - whilst the continental breakfast is pitched as 'included' we all know it is built in to the room rate, and so I have to say it is very underwhelming. I'm sorry to say I can't recommend this place, and it isn't somewhere I would consider staying again.

Curiosity64917752406

5

/

5

We held our wedding reception here and I cannot recommend Charlotte house enough. They went above and beyond and exceeded all expectations. Natalie the events and hotel manager was absolutely incredible, she was helpful, supportive, understanding and an all round kind, helpful and caring person. She made out wedding from start to finish run smoothly and couldn't do enough for us. Sally, who also helped out on the day and on the lead up has a lovely warmth to her, she went above and beyond even when it was outside the remit of her job and is the main reason we did use Charlotte house orangery for our party. Nothing was ever to much for Natalie or Sally and I cannot praise them enough. On top of all of this, the food was sensational, there was absolutely loads of it which meant my worries over there not being enough was redundant. The staff who helped out on the day were so friendly and kind, they excelled everything. No problem was too much for any of them. If you are thinking about using Charlotte house for any event my advice is to do it, you wont regret it! Thank you so much for making our day feel even more magical and thank you for being so incredible. xx

Facilities Details

Free Wifi

Baggage Storage

Meeting stationery

Smoke-free property

Garden

Self Parking

Terrace

Discounts recommended for you

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Facilities Details

Parking and Transportation

Self Parking

Front Desk Services

Baggage Storage

Entertainment and Family Services

Meeting stationery

Smoke-free property

Common Areas

Terrace

Internet Access in public areas

Free Wifi

Miscellaneous

Garden