Brent X

Stayed here as a solo traveller for the Bon Jovi concert at Wembley. I booked very last minute, only a week in advance, and got a great rate on a single room. The location was perfect for me, within walking distance of Wembley Stadium or just one stop away on the Train. I’d flown over from Dublin just for the night and specifically wanted somewhere close enough to walk back to after the concert rather than having to deal with the crowds on public transport. On Andys advice I too the train back as it was only one stop and in the opposite direction to central london. Andy was absolutely fantastic to deal with and has such a genuinely lovely manner. The room was clean, comfortable and exactly what I needed. I honestly couldn’t fault my stay. Great value, brilliant location for Wembley and lovely service. I would definitely stay here again. Just need Bon Jovi or Oasis to return

Attended a concert at wembley. Hotel in a excellent position with free parking Saying that the rooms are tired and a little worn and musty and you are paying London rprices for this. Not sure we would stay again as I think a Premier inn would be much better

I had to contact the hotel in advance of my stay due to the Coldplay concert being rescheduled to see if I could change my booking without penalty. Andy on the front desk was extremely helpful and managed to get me a room on the revised day without any fuss whilst still maintaining a competitive price. During the evening of the concert I somehow managed to lose my room key and upon returning to the hotel was informed that their terms and conditions stated that a loss of room key would mean an additional charge to cover replacement. I was absolutely shocked to find out that this charge would be £100! So my costly human error turned my £153 budget room into a £253 one! Whatever you do, do not lose your room key! The old fashioned style of using a physical key means a change of door lock it would seem, very obviously I was not happy. A great evening had ended on a sour note. Why on earth modern plastic (or can be wooden) key cards are not used beggars beyond belief but that’s the policy so I had to pay up the £100 fee. My single room was extremely small and sitting on the toilet will present a challenge for a taller person! The allocated room also fronted the busy road meaning a lot of vehicular noise coming through the double glazed windows. However, as a budget hotel it is very well positioned for events at Wembley Stadium giving you the option of either walking or taking a very short tube ride to your event. Note that northbound trains towards Preston Road are always much quieter after a major Wembley event.