Comfort Inn Hyde Park

3.0 / 5

•

73 Queensborough Terrace

Reviews from Guests

3.0/5

783

Reviews

from real guests

moejoenyc541

This hotel is located a few block from Queensway and Bay Water tube stops, 2 blocks from the high street and steps from the iconic Hyde Park. Close enough to the action but on a quiet residential street. The room was clean, quiet and the property is well maintained. Breakfast was delicious offering an abundance of food. But the best part of my stay was the warm reception from Josef upon check-in. Josef not only provided a professional, seamless check in but he also has a wealth of knowledge about local restaurants and his recommendations were spot on. This is now one of my favorite properties and I will definitely stay here again because of the staff and location. Thank you for a lovely experience. Cheers!

Jhosegood97x

The reception staff were super friendly which was a lovely start to the trip. The room was basic but clean and had everything you needed. Was woken up early by the cleaning staff which I guess can’t be helped but other than that I would stay again.

43clarek

This was one of the worst hotel experiences we've had. The room had a strong, rancid smell that suggested it had suffered flood damage in the past. It was dirty, damp, and felt unhygienic. The condition of the room was so poor that we genuinely considered it a health hazard. When we raised our concerns, we were told that neither member of staff on duty was qualified to deal with our complaint. We repeatedly asked to speak to the manager, who was not on site, but despite several requests, they refused to speak with us over the phone. The lack of customer service was just as disappointing as the condition of the room. Our concerns were not taken seriously, and no satisfactory solution was offered. Overall, the accommodation was completely unacceptable, and the handling of our complaint was even worse. Based on our experience, I would not recommend staying here.

Facilities Details

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

German Spoken

Slovenian Spoken

Daily disinfection in all rooms

Spanish Spoken

Arabic Spoken

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Invoice provided

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Portuguese Spoken

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Hand sanitizer

Indonesian Spoken

French Spoken

Ticket Service

Adults Only

Library

Hair/Beauty Salon

Anti-viral cleaning products

Hot water linen and laundry washing

Security [24-hour]

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Tours

Nightclub/DJ

Physical distancing of at least 1 meter

Elevator

Daily disinfection in common areas

Icelandic Spoken

Italian Spoken

Sanitized kitchen and tableware items

Game Room

Car park [on-site]

Filipino Spoken

English Spoken

First aid kit

Non-smoking Rooms

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

German Spoken

Slovenian Spoken

Daily disinfection in all rooms

Spanish Spoken

Arabic Spoken

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Invoice provided

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Portuguese Spoken

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Hand sanitizer

Indonesian Spoken

French Spoken

Ticket Service

Adults Only

Discounts recommended for you

Get an exclusive discount and book now!

7 Available Room Types

Triple Room

15 Square Meter

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Telephone

Free Wifi

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Free bottled water

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Double Room

12 Square Meter

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Telephone

Free Wifi

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Free bottled water

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Small Double Room

10 Square Meter

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Telephone

Free Wifi

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Free bottled water

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

1 Queen Bed - Non-Smoking

15 Square Meter

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Telephone

Free Wifi

Air Conditioning

Heating

Linens

Tea/Coffee Maker

Free bottled water

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

2 Double Beds 1 Single Bed Nonsmoking

14 Square Meter

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Telephone

Free Wifi

Air Conditioning

Linens

Tea/Coffee Maker

Complimentary tea

Free bottled water

Daily housekeeping

Carpeted

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Facilities Details

Food & Drink

Buffet-Style Restaurant

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Invoice provided

Smoke-free property

Air conditioning in public area

Heating in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Library

Game Room

Cleaning Services

Daily disinfection in all rooms

Professional-grade sanitizing services

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Daily Housekeeping

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Physical distancing of at least 1 meter

Daily disinfection in common areas

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

German Spoken

Slovenian Spoken

Spanish Spoken

Arabic Spoken

Portuguese Spoken

Indonesian Spoken

French Spoken

Icelandic Spoken

Italian Spoken

Filipino Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Adults Only

Security [24-hour]

Tours

Family Rooms

Elevator

Car park [on-site]

Non-smoking Rooms