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Hotel Sophia
1.0 / 5
5A London Street, W2 1HL






Reviews from Guests
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1.0/5
172
Reviews
from real guests
516ellad
1
/
5
Wow I'm not being funny. But we got there had to wait for the receptionist. He gives us the key. We went to the room stayed 5mins and left. Felt grubby and unclean. Bed sheets were dirty and holes in the door and we won't go to the bathroom area. Left and went premier.
brJ6264QS
5
/
5
Had to cancel my booking due to ill health and even though I’d paid the non refundable rate as it was cheaper Hotel Sophia still refunded the whole amount that I’d paid without even deducting an admin fee. I think they were splendid!
bigj668
1
/
5
I’ve stayed in some dives, but Hotel Sophia is a biohazard masquerading as a building. Calling this a "hotel" is a crime against the English language.
The Arrival from Hell: The lobby smelled like a mixture of wet dog, bleach, and raw sewage. The "receptionist" didn't even look up from his phone, just tossed a key at me that looked like it had been pulled out of a gutter.
The Room (The Dungeon): I opened the door and was hit by a wall of humid, stagnant air.
The Bed: I pulled back the gray, crusty sheets and found a literal ecosystem. Bed bugs weren't just present; they were holding a convention. There were blood spots on the mattress that looked decades old.
The Bathroom: The "shower" was a death trap. Exposed wiring was sparking near the showerhead, and the black mould on the ceiling was actually dripping onto the floor. I found a used bandage stuck to the tiles.
The "Extras": I moved the bedside table and found a mountain of ancient rubbish, including what looked like a dead rodent and several "items" that definitely shouldn't be in a public space.
Safety & Security: The window didn't lock, and the door frame was so warped I could see into the hallway. I spent the night propping a chair against the door while listening to people screaming in the street and what sounded like a fistfight in the room next door. The walls are paper-thin; I could hear the person above me breathing.
The Verdict: I left at 3 AM. I didn't even ask for a refund; I just needed to get out before I caught a respiratory infection or was carried away by the insects. I had to burn my suitcase when I got home to make sure I didn't bring the plague with me.
STAY AWAY. I’d rather sleep on a damp piece of cardboard in Paddington Station than spend another minute in this squalid, crumbling ruin.