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Reviews from Guests

3.0/5

tripadvisor

1,165

Reviews

from real guests

MissyB21

4

/

5

This was a perfectly decent hotel with great transport links to the O2 and anywhere, really! You do have to go through a bit of a sketchy underpass to get to Blackwall DLR so bear this in mind if travelling alone. The hotel smells fresh and clean when you arrive. Although we didn’t eat breakfast there, it seemed very popular and smelt great! The twin room we had was small but accommodated our needs. It was serviced after one night which was great when only staying 2 nights. All staff were friendly and it was intimate enough in the bar area to have some lovely interactions with other guests. My only small complaint is that the ladies toilets in the foyer area smelt awful! Like dirty nappies! Also, the cubicles were too small. If you were a larger person, there would be no way to fit into them due to the doors opening inwards. I struggled!! A white wine (large) and a coke was £13. I would stay again.

noreenhall4

5

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5

Just back from trip and stayed with friends for 3 nights in this hotel . We did the Mamma Mia the party package . The hotel was clean, great location and the staff were friendly and helpful. Anandha went above and beyond and made sure we had a great stay . When we return to London we will definitely stay again and would highly recommend

glync247

5

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5

Ideally positioned for the O2 Arena a short Uber drive away. The room was clean and the three of us were well accommodated for with the double bed and sofa bed for our daughter. We were greeted with exceptional customer service from the lady at reception who was very attentive kind and wasn't short on smiles. The buffet breakfast was very good indeed plenty of choice ..again Exceptional customer service from the lady overseeing breakfast . My wife is coeliac (GF Allergy) and was well looked after and advised by someone who knew her stuff ,lots of food alternatives to pick from and was well catered for,putting my wife at ease. This was an excellent establishment ..close to where we needed to be, clean and well managed and we will certainly be back there again. We paid just short of £200 for this nights stay and have paid more in other London Hotels but have not received the same level or service or quality. It's a good idea to pre book car parking as limited and no guaranteed spaces