Minotel Rushmore

Great hotel felt right at home straight away when we saw our room. Dodgy lock on the bathroom as it doesn't lock when you are in there. The step was near the door as you came in. It should be more lit. It's taped and I tripped over it a couple of times. The science museum location was good had a couple of pubs a few metres away and plenty of take away restaurants at the end of the road. Everything was within reach I would say. Bed was comfy. Spotless room no dirt at all. Staff were good. We got told by a member of staff that the hotel would be open for 24 hours but when we returned at 11:30 at night and we had to bang on the door to get in as the door was locked. Be mindful if going out late as it may be locked are you could be stuck outside.

Okay I dont know where to start. I stayed 17 nights with my daughter in this hotel. First we had a little cockroach visitor in the room we handled that but the biggest issue was. My money worth of 1700pound and 1000pound worth of necklace were stollen prior my check out. There was no safe box in the room so I placed then in a bag which I purchased a day ago. When I arrived to the room my bag was placed on the bed and a pillow was left in the toilet. We reported the case to the police. They took fingerprints etc. So I returned back to my country. I sent a detailed email to the hotel bur still received no reply. So Earls court is a nice place if you would like to stay in that area choose another place.

We booked a twin room and arrived to notice the sheets most likely hadn’t been changed from the previous stay. The toilet was also left dirty and the towels provided were thin and falling apart. The rooms aren’t very soundproof from the noise on the street. No lifts with narrow stairs.