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Reviews from Guests

3.0/5

tripadvisor

38

Reviews

from real guests

bambij2024

5

/

5

We came across this little hidden gem in Richmond and were absolutely delighted to find such good value for money, especially considering what we would normally pay for two nights in the area. From the moment we arrived, the reception team were friendly, welcoming and helpful, and check-in was quick and straightforward. Our room was on the smaller side, but it was pleasant, comfortable and had everything we needed. The bedding was clean and fresh, and the bathroom was spotless. The housekeeping team were also very helpful when we requested some extra towels. There is a kitchenette area, complete with a fridge, which was a fantastic bonus and made our stay even more convenient. The only downside was that the Wi-Fi kept cutting out, which was a little frustrating. Other than that, we really enjoyed our stay. Overall, this is a lovely, pleasant hotel in a great Richmond location and offers excellent value for money. We were very happy with our stay and would most definitely book here again.

21nickyd

3

/

5

Small room but it does state that. Can’t understand why there are doors on the kitchenette. Totally not needed as all it did was take up more room and couldn’t get in the bathroom or move round the bed when doors were opened. AC was either freezing or warm.

MariaHopeAngell

1

/

5

no help, no elevators, no coffee and stairs were hard to go up and down and small rooms, would never stay here again.