Rising Sun Hotel

From the moment we arrived we were disappointed. Staff didn't know what they were doing. Finally checked in, took to room. First impressions very shabby room. Hotel needs a total refurbishment or demolition. No rails in wardrobe, just nails to hang up stuff. Bathroom sink broken, being held together with sellotape. Tap nearly dropping off. Shower looked terrible. Was a dirty takeaway foil container in drawer. There was a constant loud buzzing noise all night. We all had to buy earplugs. Absolutely terrible.

Sort of place you wipe your feet on your way out. Room stank of fags, bedding like a sheet of loo paper, room resembled a prison cell, had to wash via sink as shower simply did not work, it was either scolding hot or bitterly cold. Grumpy Rothman chugging lady who checked me in insisted on seeing my banking app to confirm I had wasted my money checking in here, then insisted on keeping my driving license in case I wanted to steal the cockroaches. Had to phone the place from my room this morning to ask how the hell I check out and get my probably already cloned driving license back as there isn't even a reception. Absolutely no peace and quiet whatsoever - windows are as old, damaged and useless as the hosts so ffs don't rely on a peaceful night's sleep. I've stayed in some dumps, but trust me, this is unique, and a dreadful experience I'll never forget.

We were advised on several occasions our hot water would work, ran for 30 seconds then stone cold also only had a tiny heater. So no access to even basic amenities for duration of our stay! Hairdryer didn’t work. There was a rat/mousetrap right by our bed, black mold in bathroom. The lock on our was literally ahold which they’d filled in. Avoid staying here at all costs if you want to freeze etc AVOID AT ALL COSTS even when you complain about the hot water nothing is done to sort out issue completely not even worth 1 star only decent thing was the bed