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Reviews from Guests

4.0/5

tripadvisor

1,401

Reviews

from real guests

ChristianaO87

4

/

5

Beautiful venue very posh and elegant on a quiet and pleasant street. The atmosphere was serene and peaceful within the venue aswell it wasn’t overtly crowded there were a number of diners in the room also but not overwhelming. We had a group booking so enjoyed an extended booking time of 2hours + the staff were extremely pleasant and really friendly and looked after us. The was decent and we enjoyed the ambience which allowed for good conversation. The only thing I would have preferred is for them to bring the scones out at the same time they brought out the sandwiches and the sweet treats and also allow a change of tea for a refill, as the choice was limited with the Groupon voucher

JodieNib

5

/

5

The best hotel experience we have had in London by FAR. The suite was so beautiful, I felt like we were at the ritz or in pretty woman the film. The service was second to none. From check in the staff helped us with everything, I was in a wheelchair and they couldn’t have done more for me if they tried. They upgraded us to a suite which was so kind. The room was beautifully decorated, the beds were so luxurious and comfortable. The hotel entrance smelled gorgeous too. We ordered room service and the pudding was delicious too. I tried the bath and being chronically poorly this was the reason I chose this hotel. It had a jet bath, this helped me so much. I would love to stay again if possible, the expense was a great to stay here but it exceeded expectations. Thank you for a wonderful stay!

461nettep

3

/

5

Bala was amazing, patient and friendly. We really enjoyed our time here.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi