Crown Moran

A lovely hotel with very friendly staff. The hotel is in a good location if you’re wanting to travel to Wembley stadium or want to catch the underground to visit central London. We were welcomed by Toloo and she was very helpful. Great parking spaces and we were also able to have early check in. The room itself was spacious and clean, including the bathroom. Lots of amenities around the hotel and there’s spots to eat close by. Great atmosphere and the location is not noisy. Good value for money.

I stayed two nights here for various concerts at Wembley stadium. It’s only 30 minutes away but the location is great because you can get an affordable stay with parking and it’s not far away on the tube. The staff are so friendly especially Toloo they provided us with great advice. The hotel let us have an early check in, so it is worth asking if you arrive early. This is a place that I will recommend to my friends and family. The room is spacious and clean and the restaurant and bar is nice.

Very disappointing stay. Our room was in the basement and so dark. Lift was not working, damp smell in the corridor leading up to the room, despite a dehumidifier. No proper curtains just net curtains and the view from the window was a swimming pool with mould on the outside of the pool. No kettle, or tea and coffee facilities, no shower gel, shampoo or hairdryer. After visiting reception and being told they would get house keeping to bring kettle and tea/coffee, after 45 minutes nothing turned up. I went back to reception and said how unhappy I was with the room and lack of the basics for a supposedly 4 star hotel. I was given 2 coffees and shower gel/shampoo/toothbrush to take back to our room. We paid nearly £200 for 1 night which was for my birthday. We were very upset and disappointed.