Jurys Inn London Heathrow

Gagandeep was our Check in Receptionist in July 2026 who greeted us with a sincerely warm and welcoming smile. She made our check in a breeze. She was most helpful, warm and friendly. To our queries, she gave fully responsive answers. Thank you so much, Gagandeep! You are a sterling example why AI and e-Checkin should NOT be allowed to take over your Human Connect role.

The location is pretty close to LHR and quite a long distance from downtown London. UBER will cost you a lot depending on the surge price. Not really a scam, however the breakfast coupons that you pay extra for are not saving you a lot. Jacks restaurant and bar needs waiters and waitresses, and ones who actually know what they are doing. The breakfast closed 3 minutes before I arrived and they had already broken down, the staff walked me to Jacks bar and left me there with a paper menu while they left work. After 30 minutes of no food I gave up. If you want customers-provide customer service and support. Our room was small but I have found that EU folks are very efficient with their space plans. Clean and quiet even with all of the aircrews running in and out. Not really happy about only receiving a partial credit from my $50. Coupons that were not used. I stayed because there’s very little choice, next time I will choose elsewhere.

Hotel is quiet considering the location. I rode the Hoppa bus but had to wait 45 minutes at T3. If you are short on time, take an Uber or cab, otherwise you are going to waste close to an hour using the Hoppa buses. AND make sure you know which Airport Hilton you are going to because there a different bus you need to take depending on which one you are going to. Hotel is up to date and clean rooms. It would go a long way if their staff would smile.