New Market House

This dilapidated, dirty, foul-smelling, practically abandoned structure has nothing to do with what is described or what is depicted in the photo. I had to stay there with my son and sister-in-law (2 rooms) for very serious family problems that prevented me from leaving. The place is a denunciation, more than a hotel is a fetid latrine and without any care for who knows how long. There is neither bar service nor breakfast nor restaurant. Just a sleazy brewery frequented by very few shady characters. You are welcomed by a pseudo receptionist, who should be the business card of the structure and shows up dirty, smelly and wearing shoes that can only be found in a landfill (see photo). In front of the front door there were garbage bags that prevented access (see photo) In the room there is nothing but torn and stained towels, not even a bar of soap, the shower drips continuously and is dirty like the rest of the bathroom. The bathroom in the common areas is practically inaccessible (see photo), the windows of the rooms, internal side, are black with dirt (see photo) all surfaces are covered with dust (see photo with what remains on the rag) from the glasses you almost do not see out of the dirt, the drawers are full of crumbs and dirty, I could go on for hours but I only recommend to be wary of this listing and I strongly Recommendation not to stay there absolutely, better go to sleep in the station, definitely then 'clean and hygienic of this "hotel" definitely the worst where I have ever stayed in 40 years of Trips.

We arrived at the hotel and were unable to get in as it seems to have nothing to do with the adjoining pub. Someone kindly let us in as they were leaving. There was no-one on the scruffy and empty reception desk, no sign of any staff at all and there was no instruction as to how we would find a room. We eventually called the phone number on our booking, getting through eventually and were sent some codes to allow us into our room. Communal areas and stairs were not decorated with threadbare carpet. Our allocated room didn't lock so after another phone call the manager persuaded one of his friends to come and show us to a different room as there seemed to be no actual staff in the building. Outside our new room was a door that led onto the roof - this was hanging off its hinges and did not appear to close. Our tiny room had paper thin walls, had no table, chair or kettle, just a bed and a very battered looking bedside cabinet. We did, though, have a small fridge and a microwave on the floor!! The curtains were also partly hanging off the rail. Fortunately we only stayed for one night so didn't make use of the very scruffy looking shower or the TV, although I can assure you that the TV in the room next door worked very well We paid just over £100 for this room for the night and so obviously didn't expect luxury, we chose because of it's convenient location to a venue we were attending for a gig, however, I can honestly say that this is the worst hotel I have ever been to. The poor state of the building would seem to indicate an owner with little interest in the hotel or the guests I would like to also point out that the good reviews on this site are for the Pub and restaurant next door not this hotel and so create a misleading picture

New Market Ale House False advertising and fake website. The brewery is not the same management as the "hotel", so much so that when we couldn't enter the hotel part the waitress immediately made it clear. The room assigned to us -n.10- (there were 3 adults) did not correspond to any of the advertised photos, not even with a bit of imagination or tolerance. It barely contained the two beds (1 queen size and the other single) positioned under the window which closed badly and let the air pass, and covered the radiator which was not working anyway (cold days at the end of April with rain and wind). No furniture, nothing to put clothes on, no shelf, nothing in short (in reality there is one, but on the bed so I either hang my jacket or sleep), just a chair and a bedside table without a lamp. The contents of the luggage therefore had to be left in the limited space on the ground. Very small bathroom and mini sink, airplane type; Only one towel, not even a large one, per head provided. The access staircase and the entrance are better not seen. We still had to spend one of the 4 nights paid in advance there (we didn't have time to find an alternative) but the following morning we left as quickly as possible. Stay away!