Thistle Kensington Gardens

Lovely hotel with great service - our original room had no a/c and they quickly moved us to an upgraded room with functioning a/c. Highly recommend!

Premium twin room 9th floor with view of Kensington Gardens and central London backdrop was amazing. We were given this room on arrival at midday (3 hrs before check in). Shower was just like at home, bed so comfy and alternative pillow heights available. Staff very pleasant at breakfast, food always topped up, no waiting, reception staff pulled us out of a sticky situation calling a black cab which arrived in three minutes, after Uber cancelled our cab 2 minutes before pick up time (an hour’s journey to Twickenham for a graduation). Thank you!

An ok hotel but very small rooms. We couldn't fit 2 luggage so had to have one of them under the bed.