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Reviews from Guests

2.0/5

tripadvisor

120

Reviews

from real guests

shaend2026

2

/

5

We came to this hotel and we were shocked to see the state of the premises firstly we booked a family room and the room didn't have a working TV or running water eventually the staff fixed these issues The staff were doing the best they could do under the circumstances but it seemed like the owners have allowed the hotel to be delapadated our family room was extremely small and the toilet was even smaller. The corridors of the hotels walls were filthy and the carpets were manky. At one point the window in our room was broken and nearly fell out of the wall honestly I am being kind here but u can only dress up something so much I had good hopes for this place and honestly we had to leave the place on the second night as it was unbearable for us

ekamp2026

1

/

5

“I was disappointed with my stay at this hotel. The staff was very poor; they had no desire to work, and they even blamed the customers for the cleanliness.”

holmanrob

4

/

5

A neat and tidy hotel with all you need to use as a base to visit London. 30 mins on the Underground next door to Piccadilly Circus. Also uses previously as a great base for Twickenham Rugby events. Always a comfortable and pleasant stay - we've used it 7/8 times.

Facilities Details

Free Parking

Free Wifi

Smoke-free property

24-Hour Front Desk

Wired Internet

5 Available Room Types

Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite
Classic Quadruple Room, Accessible, Ensuite

Classic Quadruple Room, Accessible, Ensuite

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Classic Triple Room, Accessible, Ensuite
Classic Triple Room, Accessible, Ensuite
Classic Triple Room, Accessible, Ensuite
Classic Triple Room, Accessible, Ensuite
Classic Triple Room, Accessible, Ensuite
Classic Triple Room, Accessible, Ensuite
Classic Triple Room, Accessible, Ensuite

Classic Triple Room, Accessible, Ensuite

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Classic Twin Room, Accessible, Ensuite
Classic Twin Room, Accessible, Ensuite
Classic Twin Room, Accessible, Ensuite
Classic Twin Room, Accessible, Ensuite
Classic Twin Room, Accessible, Ensuite

Classic Twin Room, Accessible, Ensuite

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Classic Double Room, Accessible, Ensuite
Classic Double Room, Accessible, Ensuite
Classic Double Room, Accessible, Ensuite
Classic Double Room, Accessible, Ensuite

Classic Double Room, Accessible, Ensuite

Heating

Heating

Non-smoking

Non-smoking

Fan

Fan

Adjustable height hand-held shower wand

Adjustable height hand-held shower wand

TV

TV

Sleep comfort items

Sleep comfort items

Electric Kettle

Electric Kettle

Blackout curtains

Blackout curtains

Wardrobe/Closet

Wardrobe/Closet

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Towels

Towels

Free Toiletries

Free Toiletries

Toilet

Toilet

Shower

Shower

Kids shampoo

Kids shampoo

Private bathroom

Private bathroom

Entire unit wheelchair accessible

Entire unit wheelchair accessible

Hair dryer

Hair dryer

Iron

Iron

Suite, Ensuite
Suite, Ensuite
Suite, Ensuite

Suite, Ensuite

Daily housekeeping

Daily housekeeping

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Desk

Desk

Private bathroom

Private bathroom

Facilities Details

Parking and Transportation

Free Parking

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Wired Internet

Free Wifi