Novotel London Heathrow Airport

THIS HOTEL IS CLOSED TO THE PUBLIC. I made my booking via the hotel website (All Accor Live) three weeks ago. My booking was accepted on the ALL website as a mistake. On arrival I was told that this hotel has been closed to the public for more than 2 years. Any reviews you see here on Tripadvisor are therefore mistakes. I did not know this until I arrived at the hotel. The hotel management were helpful in finding me an alternative ALL hotel. Luckily my taxi driver waited while this was resolved and took me to an alternative hotel.

Good hotel! Located 5 minutes' drive from Heathrow Airport. Good service, attentive staff, comfortable rooms, excellent WIFI... Very convenient location for transit as it is close to Heathrow airport. Good service and infrastructure...

Very clean rooms, , Good breakfast, food is amazing and service is excellent. Check in was easy. Overall managed very well. Good location and thanks specially to F&B Manager Rik for all the help.