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Reviews from Guests

2.0/5

tripadvisor

427

Reviews

from real guests

MonicaP2407

4

/

5

Twin room with bathroom. Clean and quite spacious, with a closet, TV, refrigerator, clean linens. They do not make the beds, but upon my request they changed the towels. Unfortunately it was very hot and there is no air conditioner. The area is quiet and there is a bus stop right in front of the hotel, and you can reach the Elizabeth line that takes you to the center of London in a few minutes. In front of the hotel is a very nice park, Valentine, ten minutes on foot and you find restaurants, shops, and supermarkets. Breakfast for less than 6 pounds: English breakfast and European breakfast. Very kind and helpful staff, price all in all reasonable, new bathroom, hot water and toiletries.

531kats

1

/

5

World Cup 2026: The art of the nutmeg park hotel ilford reviews AI Mode All Images Short videos Videos News Forums Maps Shopping Web Books Flights Finance Search tools Feedback Ilford ∙ Choose area Park Hotel Ilford 2.8(427) 2-star hotel Thumbnail image 344+ Overview Prices Reviews About Location Photos Reviews All dirty carpet6 cannabis smell2 deposit43 cleanliness of the room2 +6 Sort by Most relevant Newest Highest Lowest Kat S Local Guide·8 reviews·87 photos a day ago New Business | Solo Checked in on 24th June so the beginning of the red alert for heat. I'd booked a single room because I had a budget and I was in London for work with very late finishes and the location was good from where I was working. …More Photo 1 in review by Kat S Photo 2 in review by Kat S Photo 3 in review by Kat S Photo 4 in review by Kat S+4 Marcin Komsta 4 reviews 4 months ago DANGEROUS, UNHYGIENIC AND COMPLETELY UNACCEPTABLE – LEFT IMMEDIATELY This experience was one of the most distressing and unacceptable hotel situations I have ever encountered. …More ❤️1 Park Hotel Ilford (owner) 4 months ago Dear Guest, We are very concerned to read your review and are sorry that you felt unsafe and distressed during your visit. Guest safety and hygiene are matters we take extremely seriously. The incident you mention outside the property was not connected to the hotel, however we understand how witnessing such behaviour could feel unsettling. Internally, all rooms are cleaned and inspected daily, and we regret that the condition of the rooms shown to you did not meet your expectations. The £100 deposit is a standard refundable security deposit, clearly stated in our policies on Booking.com, and is returned in line with our stated timeframe. We do not retain deposits unfairly, and any refund timelines may depend on banking processes. We are sorry that you chose not to stay and that this experience impacted your trip. We remain committed to maintaining appropriate standards and will review your comments with our team. Kind Regards, Manager Park Hotel sonu amir 2 reviews 2 months ago I do not recommend this hotel at all... because when I booked the hotel, They did not mention the £100 deposit in the booking details... so when I checked in with my wife and 4 year old little boy, the stupid staff of this hotel did not let …More ❤️1 Park Hotel Ilford (owner) 3 weeks ago Dear Guest, Thank you for your feedback. We are sorry to hear about the difficulties you experienced during check-in and your disappointment with the deposit policy and facilities provided. We understand how stressful this situation must have been, especially when travelling with your family. Security deposit requirements and accepted payment methods are outlined in our booking terms, however we regret if this was not clearly communicated to you prior to arrival. We also apologise for any inconvenience caused by the delay at reception and your concerns regarding available amenities. Your comments have been noted and will be reviewed with our team to help improve communication and guest experience. Kind Regards, Park Hotel Manager Reza Kurniawan Local Guide·62 reviews·82 photos Edited 3 weeks ago Holiday | Solo Hello you mentioned that the deposit will be arrived at least 5 working days. Its 7 days alreadh and I still not getting it. …More Park Hotel Ilford (owner) 3 weeks ago Dear Guest, Thank you for your message. We are sorry for the delay you are experiencing regarding your deposit refund. We understand your concern, especially as the expected timeframe has now passed. Deposits are usually processed within 7/14/30 working days, however occasional delays can occur depending on the payment provider. We will look into this matter for you and ensure it is followed up as a priority. Please bear with us while we investigate, and we appreciate your patience. Kind Regards, Park Hotel Manager Sponsored results Trip.com https://uk.trip.com Park Hotel: 2026 Deals & Reviews | Trip.com Book hotels and hostels with real guest reviews & ratings plus 24/7 customer support. Rating for trip.com 4.5(15,817) Return policy Most items 42+ days Hotels.com https://uk.hotels.com › hotel › ilford Stay at Park Hotel, Ilford - Check the Guest Ratings - View Availability Image from hotels.com Treat Yourself at Park Hotel, Ilford. Browse the Amenities. Booking.com http://www.booking.com Park Hotel Ilford - Ilford Park Hotel - Cheap Hotel Rooms In Ilford Choose from a wide range of properties which Booking.com offers. Search now! Tripadvisor https://www.tripadvisor.co.uk Park Hotel Ilford Reviews Special Offer: Now £39 (Was £141) Detailed reviews and recent photos. Know what to expect before you book. Last Minute Hotel Deals Huge Discounts (2026) Free Breakfast, Pet Friendly Small & Boutique Hotels Top 25 Things to Do Best Pet-Friendly Hotels Top All-Inclusive Resorts Book the Badge Tripadvisor https://www.tripadvisor.co.uk PARK HOTEL - Updated 2026 Reviews Rude aggressive and unprofessional behaviour by reception. Friendly, Affordable, and Safe! The staff was incredibly friendly and always ready to assist. 2.8(424) · £ (Based on Average Nightly Rates for a Standard Room from our Partners) Expedia https://www.expedia.co.uk Park Hotel Reviews, Deals & Photos 2026 The property is very easy to find and situated near the park. The staff are very polite and lovely. The hotel itself is very nice but needs a little work. 6.4/10(1,000) · from £54 - per night (includes taxes and fees) TravelStay.com https://www.travelstay.com Read 77 reviews of The Park Hotel Ilford London page 4 Average Guest Rating: The service was good, staff were friendly at the check-in. The breakfast was also very good, No booking fees and prices from only $20.30 ... Booking.com https://www.booking.com Park Hotel, Ilford (updated prices 2026) Scored 5.9 5.9 Rated okay Passable · 1,220 reviews Grey-tiled bathroom with toilet, pedestal sink, wall-mounted towel rack. With free Wi-Fi, free onsite ... 5.9/10(1,220) Hotels.com https://uk.hotels.com Park Hotel, London: 2026 Info, Photos, Reviews - Ilford 8/10 Very good Very good services. Free parking. Clean enough. was lovely and good value for money . Staff were all very helpful and friendly. Mattresses were ... 6.4/10(1,001) · from £55 - per night (view availability) Tripadvisor https://www.tripadvisor.co.uk Park Hotel Rooms: Pictures & Reviews - Ilford The room was cleaned to a high standard. Breakfast was excellent, buffet style. The room was clean, but dated. The bathroom was tiny but again clean and ... Google https://www.google.com.ng Park Hotel Ilford Read the 427 reviews for this 2-star hotel ・ y O."Small quiet and friendly staff with good all you can eat breakfast." 2.8/5 · 137 reviews Good for visitors ... KAYAK https://www.kayak.co.uk Park Hotel £26. Ilford Hotel Deals & Reviews Guests frequently praised the hotel's convenient location, friendly and helpful staff, and generally clean rooms. However, many guests reported negative ... 5.9/10(2,254) · £26 per night (Latest starting price for this hotel) Images PARK HOTEL Ilford | Ilford PARK HOTEL Ilford | Ilford Facebook PARK HOTEL - Updated 2026 Reviews PARK HOTEL - Updated 2026 Reviews Tripadvisor Park Hotel, Ilford (updated prices 2026) Park Hotel, Ilford (updated prices 2026) Booking.com Park Hotel Ilford | London 2026 UPDATED DEALS, HD Photos ... Park Hotel Ilford | London 2026 UPDATED DEALS, HD Photos ... Agoda.com Facebook · PARK HOTEL Ilford 1.3k+ followers PARK HOTEL Ilford There are amenities for tennis, mini-golf, swimming and boating. The park is well known for its old English garden, the Rosary Terrace and its lakes. 3.0(25) People also search for Cranbrook Hotel Ilford reviews Best Western Greater London Hotel reviews Best Western Ilford reviews Ilford Grand Hotel reviews Britannia Inn Hotel reviews Signature Hotel London reviews Powerleague Fairlop reviews Lakeview Marquee reviews Sponsored results Trip.com https://uk.trip.com Park Hotel: 2026 Deals & Reviews | Trip.com - Verified reviews Image from trip.com Browse verified reviews, photos, and the latest hotel prices, and enjoy great deals on Trip.com 1M+ visits in past month Rating for trip.com 4.5(15,817) trivago https://www.trivago.co.uk The Park Hotel, London, United Kingdom - www.trivago.co.uk Hotels at Great Prices in London! Search, Compare & Save with trivago™. Results are personalised - Try without personalisation United Kingdom PL12 4HR, Saltash - From your device Update location Dark theme: on Help Feedback Privacy Terms Kat S Local Guide·8 reviews·87 photos a day ago New Business | Solo Checked in on 24th June so the beginning of the red alert for heat. I'd booked a single room because I had a budget and I was in London for work with very late finishes and the location was good from where I was working. Checked in, paid my deposit which I knew about from numerous emails from the hotel (via Booking.com) and went up to my room. It was tiny and it was on the second floor in the attic area. It was absolutely roasting, not helped by a full sized fridge being in the room. The window was in the roof and tilted open and so having left the window open all night I was woken with the sun streaming through at 5am due to the slant of the window and that was me awake then until around 3am the next day due to my working hours (12 hours in the searing heat outside London Stadium) and so I made the decision to ask to be relocated. This wasn't an issue at all. I left my things at reception and said I wouldn't be back until around 1.30am and that was fine. When I returned to reception after work I was given my new key, given my luggage and lead part of the way to my new room then left to find it alone. The place is like a maze and very difficult to find your way anywhere. I got into the room - it was a double, there was jo fridge this time and there were two doors inside. One was the bathroom, and I opened the second which wasn't locked and it led to a staircase and a door at the bottom. The light was on in there constantly and I have absolutely no idea where it went or who had access. It was quite worrying but at least I had a room that had proper windows albeit with light curtains which are never ideal in a hotel as you want the dark to sleep well. On closer inspection of my room I then saw a load of tiny flies all over the white bedding. I don't think they were mosquitos as I didn't get any bites and they usually like to bite me, but it was very annoying. By this stage I was exhausted, physically and mentally and just needed to sleep to prepare for my next long shift at work so I spent the night on the bed as getting in was impossible due to the heat. I had brought my own mini air con unit anyway as I was anticipating the heat, and without that for my time there I may not have survived as there was no fan offered even in a red heat alert. I spent four nights in total and I couldn't wait to leave. I didn't get noise from the hotel, just from the street outside (loud music at 5am one night) but the smell of weed was strong in the corridors to my first room and the ground floor had a cigarette smoke smell throughout - hilarious for a hotel that charges £100 deposit for damage which I'm sure includes smoking. It was just a weird setup - shabby, no consistency to the building layout, broken fixtures and tired fittings and the icing on the cake was a used bar of soap that had been left on top of the electric shower unit from a previous occupant of my room. Staff were OK, not overly friendly though but some were rather abrupt rather than welcoming. I definitely wouldn't recommend this hotel to anyone to stay in. I feel like I need to wash everything that was there with me as soon as I get home! I'm glad I brought some slippers with me so my feet didn't need to touch the carpet! Photos show both rooms I was in during my stay.

kinglyf2026

1

/

5

My experience here was really terrible and I mean it with all sincerity in me. First the man at the reception was very confused of my pronouns, I was stop at the reception desk for hours. It was about first the name and next was the deposit of a £100 for what I don’t understand.. the man at the desk said it was a policy.. I said fine I respect that but can I just pay with my Apple Pay, he said it has to be with a physical back card which at this time I didn’t have. Mind you I was tired and really ready to relax for my next trip with a colleague who we were meant to travel together the next day. All three members of staff acted like I was invisible and didn’t even offer me a seat while I stop for almost 2 hours. Very poor customer care experience, very negative attitude and nonchalant staffs. All three men three and not even one of them offered me a seat. If I had my way, I’d give 0 star as this is my worst check-in experience ever in my entire existence!

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

Car park [free of charge]

Room service [24-hour]

Daily disinfection in all rooms

Wi-Fi in public areas

Romanian Spoken

Facilities for Disabled Guests

24-Hour Front Desk

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Smoke-free property

Daily Housekeeping

Suit Press

Hand sanitizer

Karaoke

Hindi Spoken

Hair/Beauty Salon

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Safe dining setup

Restaurant

Physical distancing of at least 1 meter

Elevator

Daily disinfection in common areas

Finnish Spoken

Dry Cleaning

Italian Spoken

Sanitized kitchen and tableware items

Car park [on-site]

English Spoken

First aid kit

Non-smoking Rooms

5 Available Room Types

Twin
Twin
Twin

Twin

room-size-icon

10 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Shower

Shower

Free Toiletries

Free Toiletries

Towels

Towels

DVD/CD player

DVD/CD player

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Daily newspaper

Daily newspaper

Fan

Fan

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Desk

Desk

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Non-smoking

Non-smoking

Single
Single
Single

Single

room-size-icon

6 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Shower

Shower

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

TV

TV

Fan

Fan

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Desk

Desk

Interconnecting Room(s) Available

Interconnecting Room(s) Available

Sitting Area

Sitting Area

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Non-smoking

Non-smoking

Triple
Triple
Triple

Triple

room-size-icon

15 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Shower

Shower

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Fan

Fan

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Desk

Desk

Sitting Area

Sitting Area

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Non-smoking

Non-smoking

Quad
Quad
Quad

Quad

room-size-icon

15 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Shower

Shower

Free Toiletries

Free Toiletries

Towels

Towels

DVD/CD player

DVD/CD player

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Fan

Fan

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Desk

Desk

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Non-smoking

Non-smoking

Double
Double
Double

Double

room-size-icon

8 Square Meter

Electric Kettle

Electric Kettle

Hair dryer

Hair dryer

Private bathroom

Private bathroom

Shower

Shower

Free Toiletries

Free Toiletries

Towels

Towels

Free Wifi

Free Wifi

Cable Channels

Cable Channels

Telephone

Telephone

TV

TV

Air Conditioning

Air Conditioning

Fan

Fan

Heating

Heating

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Desk

Desk

Window

Window

Wardrobe/Closet

Wardrobe/Closet

Ironing Facilities

Ironing Facilities

Non-smoking

Non-smoking

Facilities Details

Food & Drink

Room service [24-hour]

Breakfast service

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Karaoke

Heating in public area

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Kitchen

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Doctor/nurse on call

Staff trained in safety protocol

Daily Housekeeping

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

Romanian Spoken

Hindi Spoken

Finnish Spoken

Italian Spoken

English Spoken

Internet Access in public areas

Wi-Fi in public areas

Internet

Free Wifi

Miscellaneous

Car park [free of charge]

Facilities for Disabled Guests

Designated Smoking Area

Family Rooms

Elevator

Car park [on-site]

Heating

Non-smoking Rooms