St. Pancras Renaissance Hotel London

4.0 / 5

•

Euston Road, King's Cross, London, England, United Kingdom NW1 2AR

Reviews from Guests

4.0/5

4,860

Reviews

from real guests

amink000

We stayed at this hotel in a junior suite for few days and it was mixed bag of almost ok as we were expecting a bit more from hotel of that caliber. On the positive side the room was large and comfortable. The housekeeping staff were very attentive and helpful. The breakfast was very good and generous. The location is prefect connected to just about anywhere. The experience of staying in a hotel of such history does have its own allure and fun. However, although comfortable, the rooms were not very functional, for example the electrical sockets were limited and not well located. Much of the furnishings were dated and not practical. The bathroom was very small with a tight shower, and the closet space was inadequate. The staff were generally fine and helpful. However, there were times when the restaurant service staff seemed overwelled. It was a fine stay overall but improvements are needed to maintain the value and stature of the hotel

Happiness59739555006

We stayed here last night to see The Weeknd concert, location was fantastic just a few minutes walk from Euston and 2 seconds away from Kings Cross. When we arrived I asked for an extra bed and Bashir helped us so much arranged for it to be done whilst we were out. Can’t recommend him enough! Very helpful and made the stay that much better. The room was clean as expected really nice room and toiletries. Best shower I’ve used in a hotel as well.

U9963MJmarting

We enjoyed the atmosphere of this very successful restoration of a classic railway hotel. The staff were friendly and very attentive throughout. Food was prepared to a good standard but service at breakfast was slow, waiting 20 minutes for our order to arrive one morning and 10 minutes on the third day just for someone to take the order. I had to ask for a sideplate and knife for my toast. We were in the old part of the building overlooking the station which was fascinating and it was a pleasure to explore the grand staircase, corridors, and the beautifully restored Ladies Smoking Room. The room is described as a "junior suite" which is a bit of an exaggeration as it is a modest sized room, taller than it is wide, although with a fine central fireplace. The large bathroom is excellent, a full-sized bath, twin sinks and marble-effect tiles. We had a couple of concerns, eg an attempt to open our door by housekeeping staff in error - the manager apologised and gave a modest reduction in our bill. We had to leave a note to request teaspoons in the room and again this was rectified. Waiting staff noticed we were waiting for breakfasts and offered a Bucks Fizz as recompense . So altogether a pleasant stay but some attention to detail would not go amiss.

Facilities Details

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Staff trained in safety protocol

On-site accessible restaurants / lounges

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Entertainment Staff

Pet facilities

Contactless check-in/out

Convenience Store (on site)

Room sanitization opt-out available

Visual alarms in all public hallways

Ironing Service

Entrance to on-site spa

Transfer showers in some guest rooms

A la carte breakfast

Mobility accessibility in some rooms

Korean Spoken

Lowered view ports in some guest room doors

Valet Parking

Secondary locks on all room windows

Icelandic Spoken

Deadbolts on all guest room and suites doors

Terrace

Italian Spoken

Game Room

Roll-in shower in some rooms

English Spoken

First aid kit

Accessible route to the registration desk

Accessible entrance to all on-site swimming pool

Accessible vanities in some rooms

Room windows that open

Romanian Spoken

Facilities for Disabled Guests

Khmer Spoken

Portuguese Spoken

Audible alarms in some public hallways

Main entrance

Ticket Service

Library

Filming locations

Entrance to on-site fitness center

Security [24-hour]

Heating in public area

Bathtub seat in some rooms

Alarm clock telephone ringers in all rooms

Tours

Lever handles on all guest room doors

Restaurant

Accessible rooms have doors 32-inch wide opening

Massage

Finnish Spoken

Entirely Route to accessible guest rooms

Lowered deadbolts on some guest room doors

Japanese Spoken

Accessible registration desk

Elevator

Chapel/Shrine

Car park [nearby]

Dutch Spoken

Invoice provided

Doctor/nurse on call

Bathtub grab bars in some rooms

Access all room by interior corridor

Proposal spot

Hand sanitizer

Body scrub

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Postal service

Car park [charges apply]

Safe dining setup

Non-slip grab bars in some bathrooms

Service animals are welcome

Body wrap

Visual alarms in some guest rooms and suites

Daily disinfection in common areas

Adjustable height hand-held shower wand some rooms

Dry Cleaning

Lao Spoken

Lowered electrical outlets in some rooms

Outdoor venue for special events

Norwegian Spoken

Daily disinfection in all rooms

Room service [24-hour]

Spanish Spoken

Hebrew Spoken

Lowered night guards on all guest room doors

Wi-Fi in public areas

VIP Room Facilities

Swimming pool

Safety chains and/or latches on all guest doors

Professional-grade sanitizing services

Hungarian Spoken

Electronic room key

French Spoken

Slovenian Spoken

Self-closing doors on all guest rooms and suites

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Audible alarms in all guest rooms and suites

Hearing accessible rooms some rooms

Bicycles

Garden

Wi-Fi for special events

Rooms sanitized between stays

Toilet seat at wheelchair height -- some rooms

Cashless payment service

Accessibility for all meeting spaces

Nightclub/DJ

Fax/Photocopying

View ports in all guest room and suites doors

Sanitized kitchen and tableware items

Non-smoking Rooms

Breakfast service

Check-in [24-hour]

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Spa

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Staff trained in safety protocol

On-site accessible restaurants / lounges

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Entertainment Staff

10 Available Room Types

Superior Twin Bedroom, Guest room, 2 Twin/Single Bed(s)

Superior Twin Bedroom, Guest room, 2 Twin/Single Bed(s)

32 Square Meter

Close-caption TV

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Internet [LAN]

On-demand movies

Pool facilities

Radio

Cable Channels

Telephone

Wifi (Surcharge)

Air Conditioning

Daily newspaper

Heating

Sleep comfort items

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Kitchenette

Microwave

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Premier King Bedroom, Larger Guest room, 1 King, Barlow Wing

Premier King Bedroom, Larger Guest room, 1 King, Barlow Wing

32 Square Meter

Roll-in shower

Bathrobes

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Internet [LAN]

On-demand movies

Pool facilities

Radio

Cable Channels

Telephone

Wifi (Surcharge)

Free Wifi

Air Conditioning

Daily newspaper

Heating

Sleep comfort items

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Kitchenette

Microwave

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Superior Family Room, Guest room, 2 Queen(s), Barlow House

Superior Family Room, Guest room, 2 Queen(s), Barlow House

30 Square Meter

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

On-demand movies

Pool facilities

Radio

Cable Channels

Telephone

Air Conditioning

Heating

Sleep comfort items

Slippers

Tea/Coffee Maker

Free bottled water

Refrigerator

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Trash cans

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Sir John Betjeman Suite, 1 Bedroom Suite, 1 King

Sir John Betjeman Suite, 1 Bedroom Suite, 1 King

43 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Internet [LAN]

On-demand movies

Cable Channels

Telephone

Wifi (Surcharge)

Air Conditioning

Daily newspaper

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Kitchenette

Microwave

Minibar

Refrigerator

Daily housekeeping

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Sir George Gilbert Scott, 1 Bedroom Residential Suite

Sir George Gilbert Scott, 1 Bedroom Residential Suite

43 Square Meter

Bathrobes

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Internet [LAN]

On-demand movies

Cable Channels

Telephone

Wifi (Surcharge)

Air Conditioning

Daily newspaper

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Kitchenette

Microwave

Minibar

Refrigerator

Daily housekeeping

Desk

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Facilities Details

Pool and Spa

Sauna

Massage

Spa

Fitness Center

Parking and Transportation

Valet Parking

Food & Drink

Breakfast in the Room

Alternative meal arrangement

A la carte breakfast

Restaurant

Breakfast service

Room service [24-hour]

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Ticket Service

Entertainment and Family Services

Smoke-free property

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Heating in public area

Invoice provided

Postal service

Family/child friendly

Kids club

Outdoor venue for special events

Casino

Wi-Fi for special events

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Chapel/Shrine

Cleaning Services

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Doctor/nurse on call

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Professional-grade sanitizing services

Rooms sanitized between stays

Cashless payment service

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Korean Spoken

Icelandic Spoken

Italian Spoken

English Spoken

Romanian Spoken

Khmer Spoken

Portuguese Spoken

Finnish Spoken

Japanese Spoken

Dutch Spoken

Latvian Spoken

Lao Spoken

Norwegian Spoken

Spanish Spoken

Hebrew Spoken

Hungarian Spoken

French Spoken

Slovenian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

On-site accessible restaurants / lounges

Pet facilities

Visual alarms in all public hallways

Entrance to on-site spa

Transfer showers in some guest rooms

Mobility accessibility in some rooms

Lowered view ports in some guest room doors

Secondary locks on all room windows

Deadbolts on all guest room and suites doors

Roll-in shower in some rooms

Accessible route to the registration desk

Accessible entrance to all on-site swimming pool

Accessible vanities in some rooms

Room windows that open

Facilities for Disabled Guests

Audible alarms in some public hallways

Main entrance

Filming locations

Entrance to on-site fitness center

Security [24-hour]

Bathtub seat in some rooms

Alarm clock telephone ringers in all rooms

Tours

Lever handles on all guest room doors

Family Rooms

Accessible rooms have doors 32-inch wide opening

Entirely Route to accessible guest rooms

Lowered deadbolts on some guest room doors

Accessible registration desk

Check-in [24-hour]

Elevator

Car park [nearby]

Bathtub grab bars in some rooms

Access all room by interior corridor

Proposal spot

Body scrub

Car park [charges apply]

Non-slip grab bars in some bathrooms

Service animals are welcome

Body wrap

Visual alarms in some guest rooms and suites

Adjustable height hand-held shower wand some rooms

Lowered electrical outlets in some rooms

Air Conditioning

Lowered night guards on all guest room doors

VIP Room Facilities

Swimming pool

Safety chains and/or latches on all guest doors

Electronic room key

Self-closing doors on all guest rooms and suites

Audible alarms in all guest rooms and suites

Hearing accessible rooms some rooms

Bicycles

Garden

Toilet seat at wheelchair height -- some rooms

Accessibility for all meeting spaces

View ports in all guest room and suites doors

Non-smoking Rooms