Four Seasons at Park Lane

This was my first visit to London for a while and we decided to say at the Four Seasons due to being satisfied on previous visit several years ago. The hotel has undergone significant refurbishment since my last visit and the resulting changes have changed the interior appearance significantly (for the better). Its position at the bottom of Park Lane is ideal, with many of the places that you’re probably going to visit all within walking distances. The service that we received from every department of the hotel was absolutely outstanding, nothing was too much trouble and every request was met with a smile. I’d say the hotel comfortably conforms to the description “luxury hotel” and if you’re looking for that kind of experience in London, then it’s going to come at a price and that price carries a premium. If you prefer no frills budget accommodation (as we sometimes do), then this hotel is probably not for you. However, if you occasionally like to enjoy a few small luxuries, then the Four Seasons Park Lane will not disappoint. We stayed four nights in a deluxe room (no.505), which was very nicely furnished, very comfortable and contained simplified technology. When we unpacked we requested extra hangars, which were delivered to our room within about three minutes, as was a two pin adapter plug for my wife’s hair equipment (!). On arrival the team at the front door took care of our luggage and parked the car and Lana on the front desk gave us a warm welcome and checked us in with the minimum of fuss. Each morning the breakfast team took care of us and in the evenings the staff in both the restaurant and the bar (where food can also be ordered) were extremely helpful and friendly, especially a young lady of French Caribbean origin, whose name I didn’t get. She was particularly helpful and took excellent care of us. She enjoyed chatting in her native language to my wife, who is also French. We have no hesitation in recommending The Four Seasons at Park Lane to anyone visiting London.

This was my second visit! Everything comes together to provide the guest with a stress free experience. From the driver of the courtesy car, the door men, housekeeping, Pavyllon restaurant and staff , front desk and the top tier concierge team- I was well looked after. I especially appreciated the turn down service, such kind staff are found here. Everyone was helpful . I enjoy the peaceful and spotless environment , the graceful flowers too! I’m looking forward to returning next year! Thank you for everything!

Fabulous stay! Refinement in every detail....Impressive floral decoration....Special mention for the chefs who welcomed us on Wednesday, April 29 , Mr. Alleno and Mr. Bosi with great culinary talents and elegance.... Nice evening.