ibis London Stratford

3.0 / 5

•

1A Romford Road, Stratford, London, United Kingdom E154LJ

Reviews from Guests

3.0/5

1,253

Reviews

from real guests

robertsC8492PG

This hotel is excellent and great value for money. The hotel has very comfortable rooms and offers great comfort. The breakfast is excellent and offers a lot of options.

noelp851

I stayed here for two nights, just after one of the UK's heatwaves. As soon as we stepped into our room we were shocked how hot, stuffy and humid the room was. The 'Air-con' was throwing out warm air. Next to the controller was sign explaining the system was 'not air-conditioning' but would cool the room if over 22°. We slept through the night as it was already very late, and settled with sweaty disruptive sleep. The next day, I told the staff and they very nicely changed our room to one with an opening window. The 2nd room was better, but still uncomfortably warm, even with the window open and the noisy street. Staff overall were lovely and helpful for as much as they could do. For the high cost we paid for the room (over £280 per night) I can't believe real air conditioning isn't available, with only the lobby and restaurant being the only areas of the hotel cool enough to escape the heat.

Go63870485263

The hotel is in easy reach of The London Stadium, Westfield Stratford and Stratford Station. Staff were very friendly. Our room had enough room for us. It is basic but we were just sleeping there whilst attending the Metallica gigs. Coffee/tea in the room but we didn’t try any. Enough plugs/USB ports in the room. Beds are right next to each other like a double but we moved them apart. Beds felt quite small but with the mattress topper, they were fairly comfortable. My brother asked whether there was AC in the room on arrival and were told there was. However, whilst there is an AC unit above the door, it didn’t cool the room down at all. Didn’t go into chill mode even on the lowest temperatures. We had to ask housekeeping for a fan so we didn’t melt! The hallways and reception area were a lot cooler. If you stay whilst it’s hot, ask for a fan. It helps you sleep better. Housekeeping was ok. We had dirty glasses from the bar left in our room and not removed. Towels were basic. And just one hand towel. No bath mat which made showering in the small bathroom, challenging as it was quite slippery so we used the hand towel . Take your own toiletries. There are some there, but it’s an all in one shampoo/handwash/shower gel and a conditioner.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

German Spoken

Greek Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

On-site accessible restaurants / lounges

Bicycle Rental

Laundry

Catalan Spoken

Daily Housekeeping

Smoke-free property

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Room sanitization opt-out available

Arabic Spoken

Russian Spoken

Korean Spoken

Italian Spoken

Icelandic Spoken

Game Room

English Spoken

First aid kit

Kids safety features

Hotel chain

Romanian Spoken

Facilities for Disabled Guests

Portuguese Spoken

Hindi Spoken

Library

Kids facilities

Security [24-hour]

Heating in public area

French Spoken

Azerbaijani Spoken

Restaurant

Finnish Spoken

Shared Lounge/TV Area

Elevator

Chapel/Shrine

Car park [nearby]

Invoice provided

Doctor/nurse on call

Polish Spoken

Hand sanitizer

Baby changing rooms

Bulgarian Spoken

Breakfast in the Room

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Soundproof Rooms

Service animals are welcome

Daily disinfection in common areas

Czech Spoken

Dry Cleaning

Spanish Spoken

Wi-Fi in public areas

Professional-grade sanitizing services

Snack Bar

Free face masks

Estonian Spoken

Indonesian Spoken

Hungarian Spoken

Temperature check for guests and staff

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Rooms sanitized between stays

Cashless payment service

Nightclub/DJ

Non-smoking Rooms

Western breakfast

Body thermometer

Sanitized kitchen and tableware items

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Shared Kitchen

Bar

Meeting/Banquet Facilities

Heating

Designated Smoking Area

German Spoken

Greek Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

On-site accessible restaurants / lounges

Bicycle Rental

Laundry

Catalan Spoken

Daily Housekeeping

Smoke-free property

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Room sanitization opt-out available

4 Available Room Types

Accessible Twin Room

15 Square Meter

Entire unit wheelchair accessible

Transfer shower

Hair dryer

Private bathroom

Shower

Free Toiletries

Free Wifi

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Soundproof

Daily housekeeping

Desk

Interconnecting Room(s) Available

Window

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Smoking allowed

Accessible by elevator

Accessible by stairs

Accessible toilet

Adapted bath

Baby cot (upon request)

Bathtub grab bar

Carpeted

Tea/Coffee Maker

Complimentary tea

Electric Kettle

Heating

Individual air conditioning

Internet [LAN]

Radio

Safety/security feature

Smoke detector

Towels

Trash cans

Accessible Room With One Double Bed

20 Square Meter

Electric Kettle

Shower

Towels

Free Wifi

Radio

Cable Channels

Blackout curtains

Tea/Coffee Maker

Carpeted

Trash cans

Window

Wardrobe/Closet

Non-smoking

Safety/security feature

Smoke detector

Smoking allowed

Accessible by elevator

Accessible by stairs

Accessible toilet

Adapted bath

Air Conditioning

Baby cot (upon request)

Bathtub grab bar

Complimentary tea

Daily housekeeping

Desk

Hair dryer

Heating

Individual air conditioning

Safe

Interconnecting Room(s) Available

Ironing Facilities

Internet [LAN]

Entire unit wheelchair accessible

Private bathroom

Soundproof

Telephone

Free Toiletries

Twin Sweet Room by Ibis

25 Square Meter

Bathtub grab bar

Entire unit wheelchair accessible

Electric Kettle

Accessible toilet

Adapted bath

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Internet [LAN]

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Soundproof

Tea/Coffee Maker

Complimentary tea

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Accessible by stairs

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Double Sweet Room by Ibis

16 Square Meter

Bathtub grab bar

Entire unit wheelchair accessible

Electric Kettle

Accessible toilet

Adapted bath

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Internet [LAN]

Radio

Cable Channels

Telephone

Air Conditioning

Blackout curtains

Heating

Soundproof

Tea/Coffee Maker

Complimentary tea

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Accessible by stairs

Individual air conditioning

Safe

Non-smoking

Safety/security feature

Smoke detector

Facilities Details

Parking and Transportation

Bicycle Rental

Food & Drink

Buffet-Style Restaurant

Restaurant

Breakfast in the Room

Breakfast service

Snack Bar

Special Diet Meals (upon request)

Bar

Western breakfast

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Kids safety features

Kids facilities

Heating in public area

Invoice provided

Baby changing rooms

Kids club

Casino

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Kitchen

Game Room

Library

Shared Lounge/TV Area

Chapel/Shrine

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

First aid kit

Doctor/nurse on call

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Professional-grade sanitizing services

Free face masks

Temperature check for guests and staff

Rooms sanitized between stays

Cashless payment service

Body thermometer

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Greek Spoken

Catalan Spoken

Arabic Spoken

Russian Spoken

Korean Spoken

Italian Spoken

Icelandic Spoken

English Spoken

Romanian Spoken

Portuguese Spoken

Hindi Spoken

French Spoken

Azerbaijani Spoken

Finnish Spoken

Polish Spoken

Bulgarian Spoken

Latvian Spoken

Czech Spoken

Spanish Spoken

Estonian Spoken

Indonesian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

On-site accessible restaurants / lounges

Hotel chain

Facilities for Disabled Guests

Security [24-hour]

Check-in [24-hour]

Elevator

Car park [nearby]

Soundproof Rooms

Service animals are welcome

Heating

Non-smoking Rooms