Lily Hotel

2.0 / 5

•

23-33 Lillie Road, West Kensington, London, United Kingdom SW6 1UG

Reviews from Guests

2.0/5

1,184

Reviews

from real guests

Qwertyv

Terrible experience, rude staff, no kettle despite 1 cup and tea bags in double room, could not stay for the 2nd night. Could not use the bathroom, had to book another hotel for the 2nd night. Don’t stay there !!

shabann2026

I stayed at Hotel Lily from 10–14 July and had a really pleasant experience. The location was ideal, with public transport close by, so getting around London was easy. The staff were friendly and welcoming, and they were always happy to answer any questions. My room was clean and comfortable, and although it was fairly simple, it had everything I needed for my stay. The hotel offered good value for the price, and I felt it was a great base for exploring the city. Overall, I really enjoyed my stay and would definitely consider staying here again. I’d happily recommend it to anyone looking for an affordable and convenient place to stay in London.

jenny_penny99

The hotel was very poor. The worst I have stayed in and I would not recommend for anyone to stay. The room was ridiculously hot and very dirty. There were stains on the bed, chair and towels. A toothbrush stuck in the sink , rough cut edges in the bathroom and an uncomfortable bed. The pub next door was very loud and needed the windows open due to the heat in the room . It was cooler outside which was 25/30 degrees.

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Invoice provided

Staff trained in safety protocol

Doctor/nurse on call

Smoke-free property

Daily Housekeeping

Hand sanitizer

Indonesian Spoken

Contactless check-in/out

Library

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Security [24-hour]

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Car park [charges apply]

Cashless payment service

Nightclub/DJ

Physical distancing of at least 1 meter

Elevator

Icelandic Spoken

Guest rooms seal after sanitization

Shared Lounge/TV Area

Game Room

Car park [on-site]

English Spoken

First aid kit

Non-smoking Rooms

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

Meeting/Banquet Facilities

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Invoice provided

Staff trained in safety protocol

Doctor/nurse on call

Smoke-free property

Daily Housekeeping

Hand sanitizer

Indonesian Spoken

Contactless check-in/out

Library

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Security [24-hour]

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Car park [charges apply]

Cashless payment service

1 Available Room Types

Single Room

9 Square Meter

Bathtub

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Blackout curtains

Heating

Linens

Tea/Coffee Maker

Daily housekeeping

Desk

Trash cans

Wardrobe/Closet

Carbon monoxide detector

Non-smoking

Smoke detector

Audible alarm

Fire extinguisher

Facilities Details

Food & Drink

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Invoice provided

Smoke-free property

Contactless check-in/out

Heating in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Library

Shared Lounge/TV Area

Game Room

Cleaning Services

Professional-grade sanitizing services

Staff trained in safety protocol

Doctor/nurse on call

Daily Housekeeping

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Physical distancing of at least 1 meter

Guest rooms seal after sanitization

First aid kit

Languages Spoken

Indonesian Spoken

Icelandic Spoken

English Spoken

Internet Access in public areas

Wi-Fi in public areas

Internet

Free Wifi

Miscellaneous

Security [24-hour]

Car park [charges apply]

Family Rooms

Elevator

Car park [on-site]

Non-smoking Rooms