Grosvenor House, A JW Marriott Hotel

This hotel is a railway station , it’s jaded and the staff are inadequate and rude , platinum members are treated shabbily , I was fraudulently charged for garage usage without a car … avoid the...

I am a regular Marriott customer and stay in a Marriott at least once per month. This hotel has let me down twice in a row. This time the bar fridge was locked and remained locked my entire stay even...

Nice hotel in a good location with excellent customer service. Clean and comfortable rooms. The executive lounge was very nice as well, we enjoyed the amenities and the space is well appointed. My...