The Birch Hotel

3.0 / 5

•

Manchester Road, Manchester, United Kingdom OL10 2QD

Reviews from Guests

3.0/5

338

Reviews

from real guests

Safari15464606365

This hotel has steadily been gowing down hill for many months. The staff are lovely and entirely professional. I am truly sorry that they are now out of a job.

F5792BBjaneb

i'm disgusted, had friends over to stay for a party. by 9.50 friday night it was all closed up so we couldn't have a drink... breakfast saturuday morning sausage under cooked.... sunday breakfast just warm like the tea.... room full of dust and not very clean,... this hotel use to be amazing I got married there 20yrs ago, but looking around doesn't look like they've done anything since... such a shame as it could be an amazing hotel where it is

zanem909

If I could leave -5 stars review for this establishment that would still be far too generous After travelling for 4 hours, we arrived to find the hotel reception was locked and no member of staff in sight. After speaking to somebody over the phone, we were then told they’d be with us to help in 10 minutes. Half hour of sitting in the lobby later, a lady finally arrived, clearly very annoyed that she’d had to get back to work and actually do her job. When we finally managed to get into reception to try and check in, I was told that my booking did not exist, even though I’d made the booking 10 MONTHS prior to the date we were due to stay. Even after I produced the confirmation email of said booking to the miserable receptionist, along with proof of payment through my mobile banking app, she refused to acknowledge it as genuine and told me that I must’ve been scammed by a third party company. She then told me the details of my booking weren’t the correct details for their company, even after I phoned the number at the bottom of my confirmation email and it rang straight though to the phone sat directly behind her. I’d advise anyone considering staying with The Birch Hotel to save your money and your time and avoid it at all costs, the place is an absolute shambles.

Facilities Details

Free Wifi

Internet

Kids club

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Daily disinfection in all rooms

Spanish Spoken

Room Service

German Spoken

Wi-Fi in public areas

Facilities for Disabled Guests

Invoice provided

Protective screens in common areas

Doctor/nurse on call

Breakfast in the Room

Face coverings on staff

Staff trained in safety protocol

Portuguese Spoken

Polish Spoken

Free face masks

Alternative meal arrangement

Daily Housekeeping

Laundry

Smoke-free property

Hand sanitizer

Indonesian Spoken

Hungarian Spoken

French Spoken

Hindi Spoken

Contactless check-in/out

Library

Temperature check for guests and staff

Latvian Spoken

Hair/Beauty Salon

Chapel/Shrine

Anti-viral cleaning products

Hot water linen and laundry washing

Casino

Garden

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Non-smoking Rooms

Security [24-hour]

Ironing Service

Cashless payment service

Safe dining setup

Nightclub/DJ

Physical distancing of at least 1 meter

Restaurant

Korean Spoken

Elevator

Body thermometer

Daily disinfection in common areas

Finnish Spoken

Dry Cleaning

Souvenir/Gift Shop

Icelandic Spoken

Sanitized kitchen and tableware items

Shared Lounge/TV Area

Game Room

Car park [on-site]

English Spoken

First aid kit

Turkish Spoken

Free Wifi

Internet

Kids club

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Daily disinfection in all rooms

Spanish Spoken

Room Service

German Spoken

Wi-Fi in public areas

Facilities for Disabled Guests

Invoice provided

Protective screens in common areas

Doctor/nurse on call

Breakfast in the Room

Face coverings on staff

Staff trained in safety protocol

Portuguese Spoken

Polish Spoken

Free face masks

Alternative meal arrangement

Daily Housekeeping

Laundry

Smoke-free property

Discounts recommended for you

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3 Available Room Types

Standard Double Room

2 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Radio

Cable Channels

Telephone

Free Wifi

Air Conditioning

Heating

Tea/Coffee Maker

Minibar

Daily housekeeping

Carpeted

Desk

Sitting Area

Trash cans

Wardrobe/Closet

Ironing Facilities

Shoeshine kit

Trouser press

Exterior corridor

Safe

Non-smoking

Smoke detector

Standard Single Room

2 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Heating

Tea/Coffee Maker

Daily housekeeping

Carpeted

Desk

Sitting Area

Trash cans

Window

Wardrobe/Closet

Ironing Facilities

Shoeshine kit

Trouser press

Exterior corridor

Non-smoking

Smoke detector

Standard Twin Room

2 Square Meter

Electric Kettle

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Cable Channels

Telephone

Free Wifi

Air Conditioning

Heating

Tea/Coffee Maker

Daily housekeeping

Carpeted

Desk

Sitting Area

Trash cans

Wardrobe/Closet

Ironing Facilities

Shoeshine kit

Trouser press

Exterior corridor

Non-smoking

Smoke detector

Facilities Details

Food & Drink

Room Service

Breakfast in the Room

Alternative meal arrangement

Restaurant

Bar

Entertainment and Family Services

Kids club

Invoice provided

Smoke-free property

Contactless check-in/out

Casino

Heating in public area

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Library

Chapel/Shrine

Shared Lounge/TV Area

Game Room

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Doctor/nurse on call

Face coverings on staff

Staff trained in safety protocol

Free face masks

Daily Housekeeping

Laundry

Hand sanitizer

Temperature check for guests and staff

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Ironing Service

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Body thermometer

Daily disinfection in common areas

Dry Cleaning

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

Spanish Spoken

German Spoken

Portuguese Spoken

Polish Spoken

Indonesian Spoken

Hungarian Spoken

French Spoken

Hindi Spoken

Latvian Spoken

Korean Spoken

Finnish Spoken

Icelandic Spoken

English Spoken

Turkish Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [free of charge]

Outdoor recreational features

Designated Smoking Area

Facilities for Disabled Guests

Garden

Non-smoking Rooms

Security [24-hour]

Elevator

Car park [on-site]