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Reviews from Guests

2.0/5

tripadvisor

71

Reviews

from real guests

albertaP5044CJ

5

/

5

Excellent hotel with friendly and genuine staff

meganmS3580TW

1

/

5

This hotel is cheap for a reason. I had parking reserved prior, and when I arrived at the property I found the gates locked but had no contact before to say who to contact/how to access the property. The manager did come out after I phoned, but then disappeared as me and my partner entered the hotel. First impressions not great as cleaning supplies left in the corridor unattended, dirty kitchen wear, and a guest who evidently had taken some hard substance. The lady on the front desk was helpful. We arrived too early to check in which we knew. Arrived back at the hotel before 10pm, manager seemed fine when he said we could listen to music and have a drink in the garden area. Not even 5 minutes later, he comes out to change the music and spend the next 1 hour and a half telling us all about his ‘millionaire lifestyle’ and telling very uncomfortably rude comments about women and young girls. Showed us all of the cameras around the hotel. Told us how someone complained he is a ‘wife stealer’ - can confirm this would happen. Telling me jokes about p***y whilst my partner was in the toilet. When we had enough we said goodnight, to which he replied ‘good luck trying to sleep as everyone will have a party when they’re back’. Unnecessarily knocked on our door twice whilst I was changing as I ‘forgot to sign a form’ even though we confirmed we had paid for everything we had to and could to our room. Every time we left our room or the SHARED bathroom (gross by the way) he would always be outside asking what are we doing. It felt like we were being watched/listened to constantly. We even BARRICADED OUR DOOR shut as I feared someone might enter during the night. But we didn’t even stay the night as the walls are made of paper. Could hear the TV in reception, the people upstairs, the manager shouting outside our door to other guests. This man was not made to be a host. We left 2 hours after checking in. No one book this place. Pay extra and get what you pay for.

jodiewW3509YU

1

/

5

Don't go the staff Shaz was rude and he told me he hnmmm someones Mrs n he's staff wtf

Facilities Details

Breakfast service

Free Wifi

Internet

Family/child friendly

Family Rooms

All Spaces Non-Smoking (public and private)

Designated Smoking Area

Outdoor venue for special events

Room decorations

Daily disinfection in all rooms

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Invoice provided

Staff trained in safety protocol

Doctor/nurse on call

Khmer Spoken

Snack Bar

Free face masks

Daily Housekeeping

Laundry

Smoke-free property

Hand sanitizer

Indonesian Spoken

Library

Anti-viral cleaning products

Hot water linen and laundry washing

Garden

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Security [24-hour]

Car park [charges apply]

Ironing Service

On-site event hosting

Cashless payment service

Safe dining setup

Nightclub/DJ

Physical distancing of at least 1 meter

Korean Spoken

Daily disinfection in common areas

Icelandic Spoken

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Shared Lounge/TV Area

Game Room

Hindi Spoken

English Spoken

First aid kit

Non-smoking Rooms

3 Available Room Types

Standard Double with Shared Bathroom
Standard Double with Shared Bathroom
Standard Double with Shared Bathroom

Standard Double with Shared Bathroom

room-size-icon

25 Square Meter

Hair dryer

Hair dryer

Shared Bathroom

Shared Bathroom

Towels

Towels

Cable Channels

Cable Channels

TV

TV

Wifi (Surcharge)

Wifi (Surcharge)

Heating

Heating

Linens

Linens

Sleep comfort items

Sleep comfort items

Socket near the bed

Socket near the bed

Desk

Desk

Laptop workspace

Laptop workspace

Trash cans

Trash cans

Window

Window

Hardwood/Parquet floors

Hardwood/Parquet floors

Wardrobe/Closet

Wardrobe/Closet

Clothes Rack

Clothes Rack

Ironing Facilities

Ironing Facilities

Non-smoking

Non-smoking

Safety/security feature

Safety/security feature

Smoke detector

Smoke detector

Double Room with Private Bathroom
Double Room with Private Bathroom
Double Room with Private Bathroom

Double Room with Private Bathroom

room-size-icon

20 Square Meter

Mirror

Mirror

Private bathroom

Private bathroom

TV

TV

Wifi (Surcharge)

Wifi (Surcharge)

Heating

Heating

Trash cans

Trash cans

Window

Window

Accessible by stairs

Accessible by stairs

Non-smoking

Non-smoking

Double Room with Shared Bathroom - Adult Only, Non-Smoking
Double Room with Shared Bathroom - Adult Only, Non-Smoking
Double Room with Shared Bathroom - Adult Only, Non-Smoking

Double Room with Shared Bathroom - Adult Only, Non-Smoking

room-size-icon

25 Square Meter

Shared Bathroom

Shared Bathroom

TV

TV

Facilities Details

Food & Drink

Snack Bar

Breakfast service

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Outdoor venue for special events

Invoice provided

Smoke-free property

Heating in public area

On-site event hosting

Family/child friendly

Nightclub/DJ

Common Areas

Library

Shared Lounge/TV Area

Game Room

Cleaning Services

Daily disinfection in all rooms

Professional-grade sanitizing services

Staff trained in safety protocol

Doctor/nurse on call

Free face masks

Daily Housekeeping

Laundry

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Ironing Service

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

Khmer Spoken

Indonesian Spoken

Korean Spoken

Icelandic Spoken

Hindi Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Room decorations

Designated Smoking Area

Garden

All Spaces Non-Smoking (public and private)

Security [24-hour]

Car park [charges apply]

Family Rooms

Non-smoking Rooms