The Oaks Hotel and Leisure Club

Booked the usual superior King Size room I usually book once a month for work, checking in, room has been taken, was given a standard double room, if I wanted a view of a roof 5 yards from my window I would of booked that, gutter broken leading to constant dripping all night, noice from people working past, that’s why I book the superior king size, one of three rooms that your not disturbed, I have paid for the superior room & didn’t get that, but was told the duty manager would be phoning me later that day after check out, still waiting, checked out 10 days ago! Don’t stop in room 363 if raining outside.

Me and my daughter had afternoon tea and use of the leisure centre. We fully relaxed and the afternoon tea compared from before it was taken over was worth every penny. It was fresh, tasty and we will definately be back in a couple of weeks. Compliments to the new chef 😊 The lady on the desk went above and beyond. We are looking forward to next time.

A stunning hotel with the most helpful, friendly staff — they honestly couldn’t do enough for us. The team are a real credit to the place. Breakfast was delicious too. We had a lovely stay and would happily return!