Hallmark Inn Liverpool

Awful. The only redeeming feature is that it’s cheap. But however cheap this place is , it’s too unpleasant to be worth it. The bedrooms stink, there is a rattle all night from the A/C, and the staff will make you feel like you’re second class. Just because you’ve turned up. Good luck!

When we arrived the first receptionist was very un welcoming and stand offish. We were given the keys to our room which we went to and it was awful. Ripped curtains no heating very dusty on the curtains. Net curtains hanging off. Bathroom very tiny with toilet roll holder hanging loose. Went to reception and saw a very helpful young lady who moved our room i was asked if i was ok with stairs i said yes but unfortunately i didnt realise how many.

A word to describe how I felt after lack of sleep in a hotel that is single glazed on a busy street, and also how I would describe the condition of the hotel, in need of a makeover. Most disappointing was the fact we reported the main light and the bathroom light failed to work on the first day and they hadn’t been fixed by the time we left. The breakfast was good and the staff friendly so it wasn’t all bad, but given the breadth of hotels on offer I will not be going back.