Mercure Chester North Woodhey House Hotel

3.0 / 5

•

Berwick road West, Liverpool, Merseyside, United Kingdom CH66 4PS

Reviews from Guests

3.0/5

1,177

Reviews

from real guests

O3540ENleeg

Absolute hell hole full on unsavoury foreign men felt very unsafe would never use this chain of hotels ever again disgusting! For a The Mercure I expected a much more pleasant welcome and homely environment, it’s clear to me bulk bookings comes before the general publics satisfaction and care. Minus 1000 rating. Screams a hotel chain about to go out of business and I hope they do.

anomalousb

One endearing feature to this hotel is the sign, nothing else. Other than the welcoming sign there is nothing worth spending your hard erned money on in this place. The staff are jumped up fols and the security are threatning and unjust. I have reported them for there bad behaviour.

quicky1206

Was due to stay July 2020 but hotel closed due to pandemic so managed to contact someone and transferred booking to 1st April 2021 but hotel closed still and trying to get a refund or speak to someone is proving very very difficult...... 3 rooms booked and i want my money back!!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Daily disinfection in all rooms

Room service [24-hour]

Vending machine

German Spoken

Wi-Fi in public areas

Facilities for Disabled Guests

Swimming pool

Dutch Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Laundry

Polish Spoken

Daily Housekeeping

Free face masks

Smoke-free property

Hand sanitizer

Hungarian Spoken

Contactless check-in/out

Breakfast in the Room

Temperature check for guests and staff

Latvian Spoken

Hair/Beauty Salon

Chapel/Shrine

Hot water linen and laundry washing

Garden

Spanish Spoken

Security [24-hour]

Ironing Service

Safe dining setup

Nightclub/DJ

Fax/Photocopying

Physical distancing of at least 1 meter

Restaurant

Elevator

Daily disinfection in common areas

Dry Cleaning

Souvenir/Gift Shop

Japanese Spoken

Shared Lounge/TV Area

Car park [on-site]

English Spoken

First aid kit

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Daily disinfection in all rooms

Room service [24-hour]

Vending machine

German Spoken

Wi-Fi in public areas

Facilities for Disabled Guests

Swimming pool

Dutch Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Facilities Details

Pool and Spa

Sauna

Fitness Center

Food & Drink

Room service [24-hour]

Vending machine

Breakfast in the Room

Breakfast service

Buffet-Style Restaurant

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Kids club

Smoke-free property

Contactless check-in/out

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Hair/Beauty Salon

Souvenir/Gift Shop

Common Areas

Chapel/Shrine

Shared Lounge/TV Area

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Laundry

Daily Housekeeping

Free face masks

Hand sanitizer

Temperature check for guests and staff

Hot water linen and laundry washing

Ironing Service

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

First aid kit

Languages Spoken

German Spoken

Dutch Spoken

Polish Spoken

Hungarian Spoken

Latvian Spoken

Spanish Spoken

Japanese Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [free of charge]

Designated Smoking Area

Pets allowed

Facilities for Disabled Guests

Swimming pool

Garden

Security [24-hour]

Family Rooms

Elevator

Check-in [24-hour]

Car park [on-site]