Richmond Hotel

This hotel is filthy and the experience was the worst - my family had to endure incredible levels of anti social behaviour and foul language , no laundry and a pervading smell everywhere - do not...

Our room was large but the carpets were filthy, covered in stains. There was mould in the wardrobe and alongside the bed on the wall. We were kept awake all night by party goers in the corridor...

I was supposed to be staying overnight at this hotel tomorrow for a concert. I received an email from Booking.com on Wednesday, saying that the hotel had offered to waive the cancellation fee in...