Tune Hotel Liverpool

Booked this room online for £145 on a Saturday night The reception was closed due to refurbishment and access was down a side alley way why was I not emailed and informed of this before my stay I’ve...

No information on Hotels.com website or the Tune Liverpool website that the hotel is currently undergoing refurbishment. This meant no lifts and having to drag heavy suitcases to the top floor. No...

We booked a wheelchair accessible room and found my husband who is paraplegic and wheelchair dependent couldn’t get into the bed as it was extremely high for transferring. We informed night reception...