We had booked two rooms for three days for April 11 - 13. The dang Coronovirus happened and we, traveling from the USA, can't go on our planned trip. This establishment refuses to refund our room price. We would have been satisfied with a credit, but no. Other establishments we've booked with have given refunds due to the circumstances and we will definitely re-book with them when we plan this trip in the fall or next spring. So, when we do make it to Edinburgh, we'll find a friendlier place to book. Very disappointed in Cluaran Guest House even before we arrived. They didn't even answer the last e-mail that was sent.