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Cumberland Hotel
3.0 / 5
1 West Coates






Reviews from Guests
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3.0/5
471
Reviews
from real guests
Companion35446568538
2
/
5
Very friendly staff. Hidden 15 pounds a day parking fee😳. Not the cleanest of hotels. Bed not very comfortable. Outside area could do with a clean and tidy up. Quite a steep slope to main door, especially if a wheelchair user. We stayed in room 27, four flights of stairs carrying baggage 🙄. Room very small and small bathroom. Bar opens at 3pm and closes at 10pm. Outside tables were very dirty. 20 minutes walk to centre.
Overall, very basic hotel.
Q7262JUelainem
1
/
5
very convenient for local bus route. Hotel needs decorating and updated - lacking cleanliness - stains on duvet and pillows - mould in shower. sticky residue on walls, discoloured towels. Sorry we didnt pay the higher rates for other hotels. i dont have photos but other travellers i see have pics up
Navigator18765522317
2
/
5
The hotel itself is in a great location and has the potential to easily be a 4 star hotel with a bit of investment and some proper cleaning.
An hour after arrival I noticed a spill on the stairs trailing all the way through corridors, I notified reception and they said it would be cleaned it was still there 24hrs later even after telling them a second time.
We also noticed they had increased the prices of drinks on the night of the concert.
Overall the hotel could do with a serious clean but the staff are attentive and rooms are ok at best.
Facilities Details
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Free Wifi
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Facilities Details
Internet Access in public areas
Free Wifi