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Reviews from Guests

2.0/5

tripadvisor

132

Reviews

from real guests

ScottishPlaces

1

/

5

A dump of a property, flat had been trashed and was very dirty. I complained to the management and very aggressive response, their MD, a guy named Siroosh, went to head but me, but fortunately I saw it coming and pulled back to avoid contact. Rip off, avoid, the very worst of accommodation providers.

JinyoungLee

1

/

5

I recommend trying to find a different place if you don't want to go through a hassle losing your reservation while you travel. When I went here, they weren't able to find Any record on their end of my booking, and they also didn't have availability for the whole stay. So they asked me to get a completely separate booking pay out of my pocket even if I prepaid via hotels.com, so I did. This whole situation itself was not pleasant and wasting my precious time while traveling. But it got worse after when I try to get refund for the addition amount I paid to book the first night due to their mess. Hotels.com is trying to confirm this situation and my extra charge with this place and even if I provided a bank statement and receipt that was issued by them, this hotel is not confirming my stay. Really horrible service. Avoid at all cost.

CabelloBanana

4

/

5

Really don't understand the amount of terrible reviews on here. For the price, these apartments are fantastic and I will stay here every time I'm working in Edinburgh. Sure, there is room for improvement but in this case you get much more than what you pay for. I had a 2 bedroom apartment which came with 2 bathrooms and a huge lounge. Very clean inside, plenty of parking, comfortable beds, amazing power showers, bathtub, dishwasher, washing machine, free WiFi. Considering these apartments are cheaper than most small hotel rooms in edinburgh, I don't know what more people expect. My only issue was that maintenance was a little poor. The vacuum didn't work, the clothes airer was broken and the washing machine froze after one use. I didn't address these at the time as was out everyday for work from 8-6 but I'm sure they would have sorted something for me. Also, only 2 dishwasher tablets and 2 toilet rolls for a 5 day stay and no spare rubbish bags. Regardless, I loved my apartment and would go back in a heartbeat. Roughly a fifteen minute drive to the city centre but plenty of amenities in the surrounding area of Leith including an Asda superstore around the corner.

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Facilities Details

Internet Access in public areas

Free Wifi