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Reviews from Guests

3.0/5

tripadvisor

1,669

Reviews

from real guests

huzefak2020

5

/

5

Joan at the reception desk was very friendly and helpful. We got a smooth check in and surprisingly the rooms were quite big for a city centre location. I just hope they have luggage storage facilities in the future.

Stay800319

5

/

5

Receptionist was really helpful, big thank you to Joan!

AnnaGr2026

5

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5

Excellent stay in Edinburgh! The hotel is in a perfect location on Rose Street, making it easy to explore the city on foot. The room was clean, comfortable and quiet, and everything we needed was close by. A special thank you to Joan at reception. We arrived several hours before check-in after an early flight, and she very kindly arranged for our room to be ready early. This thoughtful gesture made a huge difference and allowed us to start enjoying Edinburgh straight away. Joan was exceptionally friendly, professional and welcoming throughout our stay. Her kindness and customer service truly stood out and made us feel at home from the moment we arrived. Thank you, Joan, and thank you to the whole team. We would definitely stay here again and highly recommend this hotel to anyone visiting Edinburgh.