Holiday Inn Norwich City By IHG

4.0 / 5

•

Carrow Road , Norwich, United Kingdom NR1 1HU

Reviews from Guests

4.0/5

1,357

Reviews

from real guests

nutkins47

We stayed in this hotel for several nights as part of a group tour. Breakfast was excellent for this grade of hotel. Rooms are spacious and there is plenty of communal seating. We had included evening meals which were only just OK. We had housekeeping and A/C malfunctions and had to move our room. There is a supermarket nearby but the nearest pubs etc are about 1/2 mile walk

G6828YZstevew

Having used the Premier Inn a number of times in the city, which is looking very tired, we thought try this. Room was twin bed overlooking the pitch. Bed comfortable, good shower and clean. So happy with room. Restaurant used for breakfast was very good. Decor not tired like Premier, good service. Only complaint would be the usual scrambled egg which comes out of a packet. But everything else, very good. Location, nice in terms of near the river, so nice to walk along into town but if you have intentions of being within the town, for shopping and entertainment, then it's a good 25 mins walk involving steps. Not unpleasant at all just need to factor in. All in all, very happy and recommend.

spencerallen

Loved every minute in this hotel. Bar area lovely, good breakfast and room really good. The hotel smelt very nice. I am very fussy about showers and I would say this one was a solid 8-9/10 regards pressure. Most hotel showers are woeful but this wasn't. The location is great and there are loads of facilities nearby within 5-10 mins walk e.g. Morrisons, B&M etc. The room (226) was very clean, there was zero noise and the curtains blacked out the light. There was ample parking nearby past the hotel although this could get busy at night. I think the parking was roughly £7 a night which is fair. I didn't use any amenities since no time but when I ate at the restaurant the Hawaiian pizza was very nice (not salty like most) the wine nice and the dessert great (apple frangipane recommended). The staff were very nice too (I think Ellie and Abbey were two names I remember). Only fault was no USB charger in the room and the one I had with me was no good but a quick trip to B&M solved that issue. Would I stay again: 100% yes!!!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Smoke-free property

Laundry

Daily Housekeeping

Air conditioning in public area

Entertainment Staff

Pet facilities

Contactless check-in/out

Convenience Store (on site)

Room sanitization opt-out available

Ironing Service

Russian Spoken

Korean Spoken

Icelandic Spoken

Game Room

Car park [on-site]

Swimming pool [outdoor]

English Spoken

First aid kit

Room Service

Romanian Spoken

Facilities for Disabled Guests

Golf course [on-site]

Khmer Spoken

Hindi Spoken

Library

Security [24-hour]

Heating in public area

Tours

Restaurant

Guest rooms seal after sanitization

Chapel/Shrine

Elevator

Dutch Spoken

Invoice provided

Doctor/nurse on call

Face coverings on staff

Polish Spoken

Suit Press

Hand sanitizer

Latvian Spoken

Ukrainian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Car park [charges apply]

Safe dining setup

Physical distancing of at least 1 meter

Service animals are welcome

Daily disinfection in common areas

Dry Cleaning

Tennis Court

Daily disinfection in all rooms

Spanish Spoken

Wi-Fi in public areas

Swimming pool

Hungarian Spoken

Free face masks

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Rooms sanitized between stays

Cashless payment service

Cash withdrawal

Nightclub/DJ

Fax/Photocopying

Sanitized kitchen and tableware items

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Fitness Center

Bar

Meeting/Banquet Facilities

All Spaces Non-Smoking (public and private)

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Smoke-free property

Laundry

Daily Housekeeping

Air conditioning in public area

Entertainment Staff

Pet facilities

Contactless check-in/out

10 Available Room Types

Premium Room

25 Square Meter

Electric Kettle

Bathrobes

Bathtub

Hair dryer

Mirror

Private bathroom

Shower

Free Toiletries

Towels

Internet [LAN]

On-demand movies

Radio

Cable Channels

Telephone

Wifi (Surcharge)

Free Wifi

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Dart board

Tea/Coffee Maker

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Laptop workspace

Trash cans

Window

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Non-smoking

Safety/security feature

Smoke detector

Bathtub or Shower

Iron

DVD/CD player

Room service [24-hour]

Standard Room, 1 King Bed

Non-smoking

Electric Kettle

Sleep comfort items

Soundproof

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Interconnecting Room(s) Available

Private bathroom

Free Toiletries

Hair dryer

Air Conditioning

Iron

DVD/CD player

Sitting Area

Room service [24-hour]

Standard Room

25 Square Meter

Entire unit wheelchair accessible

Transfer shower

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Internet [LAN]

Free Wifi

On-demand movies

Radio

Cable Channels

Telephone

Wifi (Surcharge)

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Soundproof

Dart board

Tea/Coffee Maker

Minibar

Refrigerator

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Trash cans

Window

Wardrobe/Closet

Clothes Rack

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Smoking allowed

Bathtub or Shower

Iron

DVD/CD player

Room service [24-hour]

Premium Room, 1 King Bed

Non-smoking

Electric Kettle

Sleep comfort items

Soundproof

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Iron

DVD/CD player

Room service [24-hour]

Suite, 1 King Bed

Non-smoking

Electric Kettle

Sleep comfort items

Soundproof

Wardrobe/Closet

Bathtub or Shower

Internet [LAN]

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Interconnecting Room(s) Available

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Air Conditioning

Iron

DVD/CD player

Room service [24-hour]

Facilities Details

Pool and Spa

Fitness Center

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Room Service

Buffet-Style Restaurant

Restaurant

Breakfast service

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Activities

Tennis Court

Entertainment and Family Services

Smoke-free property

Air conditioning in public area

Entertainment Staff

Contactless check-in/out

Heating in public area

Invoice provided

Family/child friendly

Kids club

Casino

Cash withdrawal

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Shared Kitchen

Game Room

Library

Chapel/Shrine

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Guest rooms seal after sanitization

Doctor/nurse on call

Face coverings on staff

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Free face masks

Rooms sanitized between stays

Cashless payment service

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Russian Spoken

Korean Spoken

Icelandic Spoken

English Spoken

Romanian Spoken

Khmer Spoken

Hindi Spoken

Dutch Spoken

Polish Spoken

Latvian Spoken

Ukrainian Spoken

Spanish Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

Pet facilities

All Spaces Non-Smoking (public and private)

Car park [on-site]

Swimming pool [outdoor]

Facilities for Disabled Guests

Golf course [on-site]

Security [24-hour]

Tours

Family Rooms

Elevator

Car park [charges apply]

Service animals are welcome

Swimming pool

Non-smoking Rooms