The National Water Sports Centre

Awful site, dont bother! Stayed for only 2 out of or 3 nights. Toilet block was freezing, no hot water, no shower. This went on 2 days before they opened up the other toilet block which meant walking further away in the dark and rain..why was this left so long to make a decision? WIFI absolutely abysmal. Worked ok if near reception but 30paces away it disappears. Suspect they failed to activate any (if any) of the wifi signal repeater points. Reception was locked and desolate for 1 whole day, couldnt talk to anyone. Rang and asked a warden and he said he would TRY and come in the morning to fix the wifi (try and come in, its his job!) Fresh water tap outside toilet block is installed way too high up. If using a watering can (a lot of us do to top up) then its a physical challenge to hold it up above chest level. Whoever installed this was not a camper. Overall decent location outside the town, flat surface, good hard standing, electric good. Decided to leave 1 day early. No chance of a refund for 1 night according to their terms and conditions. Toilet blocks need updating badly. On the 2nd morning at 8am the site decided its ok for a group of workers to start up 3 very noisy hedge trimmers and 1 chainsaw and start work on the site. No chance of a lazy morning get up. Very disappointing. Some dubious goings on in the site at night, people lurking in cars within the internal site access roadways away from us. Said on the information the place was monitored by wardens at night, didnt see anyone. Didnt like the feel of the place. Wont ever come again.

This review is related only to the hotel and not the camp site. Booked to stay 3 nights (Fri-Sun) in Aug for an event. After the first night bite marks were all over my wife's arms, legs, neck, face, feet and lower back (everywhere not covered by pajamas). They got progressively worse over the day and we had to seek medical attention. Upon returning to the room that evening she stripped the bed to discover visible bugs in the creases of the mattress and brown stains and blood stains all over the mattress. She showed the night manager who stated she could not sleep there as the room would need to be quarantined, but they had no other rooms available so she had to drive home. Over the next 24 hours, the bites got significantly worse resulting in needing emergency injections and a trip to A&E as they became infected. The hotel management said all the right things to us, but we found a review from a person on booking who had stayed in the same room a few weeks before and was also badly bitten. The hotel's response to that review was that they had a specialist in who could find no evidence of bugs in the room but had the room treated anyway. They also proceeded to give some incorrect information about bed bugs. Given the horrendous state of the mattress, I seriously doubt any investigation or treatment was completed. And my now wife has over 100 bites as a result that are still clearly visible nearly 3 weeks later. The room was 2018 for anyone interested, and I'd caution future guests to check as soon as they check in just to be sure the problem has been dealt with this time. I've opted to not include photos of the bites, or the photos taken of the bed bugs, and mattress. But the hotel has seen them, and any dispute I will upload the proof

We stayed with friends for the August bank holiday weekend, 4 adults and 3 kids. Booking super easy via pitch up and arrival email received 24 hours before arrival so that was nice and easy. Nice big pitches and the option to request to pitch next to friends was good rather than just finding somewhere when you arrive. We were in the Paddock field which is just across from the toilet/shower blocks and the washing up facilities. Good job really as the site has 1200 pitches but only one lot of toilets. Not ideal for those middle of the night trips! The toilets were ok. I didn't see any cleaners until the last day but they didn't get too grubby throughout the weekend. There was only one lot of hand soap in the women's the whole time we were there, all others empty. Quite a lot of noise until late at night which was a bit annoying and lots of people having camp fires which the site states is prohibited. No one walking round policing things so bound to happen but noise will be present on any campsite. Only a 10 minute walk to the water sports centre which was good. Kids had a fab time with the activities we had booked them in for. Tips - Take a camping loo in case you are on the opposite side of the site. Don't forget your ear plugs.