Crown and Cushion Hotel

Never stay at this hotel. Avoid like the plague. I was left with a freezing cold room, 5C outside due to heater not working. I woke up feeling feel ill with sore throat for 5 days afterwards. I booked for 2 nights and only stayed for one night and then checked out as the room was still freezing. I have been asking for a refund now for several months. They never get back to me. It is an appallingly run hotel living off the rep. of Keith Moon who used to own it. It is incredibly amateurish in operations. I keep phoning them asking them to respond to my complaint but all I get over several months is the same woman telling me she’s only been working there for 2 days! There are much better chain hotels nearby which I have stayed in before with no issues. The arrogance of these people is incredulous, they clearly think that they are the best hotel in the world and if anyone is not satisfied there must be something wrong with them. Avoid at all cost…. They are very happy to take your money for the booking but this is a serious case of negligence.

Stop off on my travels in the cotswolds. Lovely bar and reception service by Sam. Stair access only to upper floor rooms. Clean comfortable room ,decent sleep & quiet during the stay. Car park located at back of the pub . Definitely worth recommending Crown and cushion Chipping Norton

Lovely and clean with a generous room which included breakfast. No air con which was advertised and no pool which was also advertised. So the reason for 8/10. A fan in the room was fine and thankfully the heat wave had subsided. Didnt need the pool. Breakfast was exceptional … one of the best. Lots of fresh variety in the continental selection and lovely fresh hot quality hot full English breakfast xx 10/10.