Grampian Hotel

Would recommend - We stayed one night at the Grampian Hotel and was very pleased with our choice of hotel, it is clean(although could do with proper clean of shower heads), we met the owner who was very friendly, polite and helpful, as where all the other staff, the room was spacious, comfortable beds and clean with nice bedding, the breakfast was more than enough with lots of choices and served in a v dry nice dining room. Would certainly recommend a stay if you are visiting Perth

Lovely new owner of the Grampian Hotel has a number of excellent Indian restaurants and has added the Grampian in Perth. Unfortunately didn’t have time to sample the cuisine but stayed overnight in a twin bedded room with en suite. The hotel refurbishment is obviously still ongoing but signs are positive with nice shower rooms, security card door locks etc. Breakfast was fresh and hot with plenty of choice on offer. Beds unfortunately were uncomfortable due to poor quality mattresses with no support and there was also some visible staining on the bedroom carpets and the sofa within the room. Maybe these items are next on the list which would have made the room ideal for our purpose.

So originally we booked for two nights with another two couples and then we extended it to three for ourselves. On arrival whilst reversing the car into a parking space the owner came out and checked what we were doing. I mentioned to him that we are checking in. I parked up. Went into the hotel and he was nowhere to be seen. I found him in the kitchen. He said “ I will be a couple of minutes as I am having my dinner”. A minute or so later he came to reception. After a little confusion he understood we were staying for three nights. He told us “ I have put you in a room at the side of your friends”. We got to the room (7)and we were gobsmacked. Bottom line it was shocking. The bed had been made. But the floor was dirty, it had not been hoovered. There were golf balls in the drawers from previous occupants. The wardrobe was a single MFI type Wardrobe with no door on it. It had a base unit on it and sat on that was the kettle. So basically you boiled the kettle in the wardrobe with your clothes in it. We were shocked. Bottom line the whole room looked knackered. We threw our clothes in the room and arranged to meet our friends in Perth. On the way out we saw the manager. My wife in no uncertain terms told him she was disappointed and very very upset. She told him she was not happy one bit. I told her we would leave a honest review. About five minutes after leaving the manager rang us and asked us to return to the hotel immediately . Which we Did. He told us “ I have another room for you, that room I have put you in, I am refurbishing it next week”. Straight away I thought “if you knew it was that bad why put us in it”. He took us to another room which was better. But again the bedroom looked tired. We chucked our things in the room and went out straight away. We met our friends and told them what had occurred. They told us they had been offered our second room ( 24) and had turned it down. We had a good night out and on our return we were talking to a group who had eaten at the hotel’s restaurant. They said the food was fantastic. We said we would all eat there on the Saturday night. Our four friends had a drink in the bar and we retired to bed very tired after a 300 mile drive to Perth. My wife jumped in bed and I pulled the sheets back a couple of minutes later. I was mortified to find at least a dozen drops of blood on the bed sheets, some of which had gone through to the mattress protector. Now this bit is only our thoughts but it looked like a lady had sat down on the sheets and basically “ flooded”. I got changed agin and took them down to the manager. And showed him and told him “the blood had come through to the mattress protector”. Whilst he disappeared I showed the sheets to my four pals as they asked what has gone off. They were gobsmacked. The couple who had turned down the room said “ they would have checked out. The manager returned and gave me a bed sheet but no mattress protector. Me and my wife changed the sheets. We flipped the mattress protector. We were absolutely speechless. In the morning I we checked the room. The bathroom quite frankly was dirty. People had put their electric toothbrushes on the window sill as they wouldn’t stand on the sink, there was marks all over. The shower was a waste of time.The decor was very 80’s and tired. The main bedroom. Flaking paint all over. The only place to put t shirts and shorts were the wardrobe. Only there was two pillows in there so I put them on the top of the wardrobe. It has not been polished clean In years. The pillows are now dirty with dust. At this point my wife had had enough she took loads of photos. None of them were complimentary. Our friends made the decision we were not eating there on the Saturday night. Quite frankly it was a shocking experience. It breaks my heart writing this as the owner seemed lovely but bottom line it was just not acceptable in any way shape or form.We paid over £350 for two nights in a double room and 1 night in a deluxe room and quite frankly it was disgusting. There was nothing deluxe about the whole stay. The breakfasts ( full English) in Scotland with no Haggis/ Lorne sausage quite frankly were disappointing, So much so we never bothered. On the first y I need som Nutella on my pancakes. The jar is empty so I left the lid off. Following day same again I left the lid s morning I left the lid off again. The odd thing is that some people do like there stays. You can see that in the guest book. But for how many people stay there, the responses are few and far between. I hope the photos come through to confirm our experience.