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Reviews from Guests

4.0/5

tripadvisor

2,595

Reviews

from real guests

catherinesG1109PJ

5

/

5

We recently stayed at the hotel for 3 nights and had a lovely time. James on reception was really kind and helpful in finding the right room for our needs & we had a lovely quiet room. We really enjoyed meeting Sally as she was very warm and welcoming and made our stay! The location is great with lots of places in easy walking distance and the Hop on Hop off buses just down the road. Thanks to everyone in the hotel for looking after us so well.

tiffanyy869

5

/

5

My parents and I (Chinese) visited Bath as part of a tour group, though we were left to ourselves in between site visits. My mother had been talking excitedly of afternoon tea since we landed in London and Bath exuded the quaint type of atmosphere one would normally associate with a relaxing afternoon (your mileage may vary on this estimation but we are Americans so please understand me when I say that I am so very envious. Of what? Of everything. Of everything). The point I am meandering towards is that Mom wanted tea in the afternoon in England and all that experience might entail. The Abbey Hotel’s tearoom is a cozy locale with large windows to introduce the sun, decorated comfortably and situated so conveniently that you have no reason not to visit if afternoon tea is what you are after - the road is right there, just a few steps away. If you are here to visit the Roman Baths, this is probably where you will arrive. For my fellow Americans, I will disclaim that afternoon tea is (according to my sources, which consist of Americans serving afternoon tea in the States) not meant to be a full meal or replacement for lunch. Based off of this, I would consider it more a selection of refreshments instead. (The Abbey Hotel does serve a regular menu as well, if that is more to your tastes.) Our tea was lovely, exactly as what I had expected and just enough to fill the void in our bellies between meals. The tiered dishes consisted of a selection of finger sandwiches, scones, and of course desserts. The ham sandwich was my favorite, with a kind of pickle inside whose name I did not catch. I was surprised by the inclusion of a hummus sandwich which was a novelty to me and tasted as delicious as the rest. The scones were warm and buttery with a crunch to their shells that I could only describe as perfection. By the time we worked ourselves up to desserts, I was already satisfied. (A note to my fellow Americans: please work from the bottom up. The flavors are most harmonious in that order; otherwise the sweetness of the desserts will overpower the savory sandwiches). The passion fruit cheesecake (or was it a mousse) was wonderful and melted on the tongue. I did wish I had more of that one but I am trying to practice moderation these days. As for the tea itself- we started with a Lapsang which had the expected smoky fermented taste. Our server, Sally, interjected at the point when our pot went out with a fantastic suggestion. “How about the Blue Velvet?” Was along the lines of her suggestion. I hope she’ll forgive me for not remembering the exact wording. But really, this is the tea that we should have ordered all along. It is a beautiful cerulean blue tea, sweet and fruity. I am so glad Sally recommended it, and I am even more glad because this tea seems to be unique amongst the local tearooms. Even though it is a non decaffeinated tea, I felt the most revived I ever had for the entire week. It was a fantastic experience all around and thank you so much to Sally for her suggestions and attentiveness!

U2999BZrebeccal

5

/

5

we have afternoon tea there, Sally is so nice, cheerful and helpful. Very good service

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Shared Kitchen

Bar

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Air conditioning in public area

Pet facilities

Contactless check-in/out

Room sanitization opt-out available

Ironing Service

Game Room

Korean Spoken

Icelandic Spoken

Italian Spoken

Car park [on-site]

English Spoken

First aid kit

Facilities for Disabled Guests

Hiking

Library

Security [24-hour]

Heating in public area

Allergy-free rooms

Tours

Restaurant

Finnish Spoken

Guest rooms seal after sanitization

Chapel/Shrine

Elevator

Car park [nearby]

Dutch Spoken

Invoice provided

Face coverings on staff

Suit Press

Hand sanitizer

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Car park [charges apply]

Safe dining setup

Physical distancing of at least 1 meter

Service animals are welcome

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Room service [24-hour]

Spanish Spoken

Wi-Fi in public areas

Professional-grade sanitizing services

Indonesian Spoken

Hungarian Spoken

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Rooms sanitized between stays

Cashless payment service

Nightclub/DJ

Sanitized kitchen and tableware items

Non-smoking Rooms

10 Available Room Types

Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed
Room, 1 King Bed

Room, 1 King Bed

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed
Gallery Room, 1 King Bed with Sofa bed

Gallery Room, 1 King Bed with Sofa bed

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Desk

Desk

Towels

Towels

Shower

Shower

Slippers

Slippers

Bathrobes

Bathrobes

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Fold-up bed

Fold-up bed

Room service [24-hour]

Room service [24-hour]

Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed
Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Shower

Shower

Slippers

Slippers

Private bathroom

Private bathroom

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Shower

Shower

Slippers

Slippers

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite
Two Bedroom Family Suite

Two Bedroom Family Suite

Non-smoking

Non-smoking

TV

TV

Bar

Bar

Electric Kettle

Electric Kettle

Iron

Iron

Sleep comfort items

Sleep comfort items

Blackout curtains

Blackout curtains

Tea/Coffee Maker

Tea/Coffee Maker

Daily housekeeping

Daily housekeeping

Free Wifi

Free Wifi

Hypoallergenic

Hypoallergenic

Towels

Towels

Shower

Shower

Slippers

Slippers

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Air Conditioning

Air Conditioning

Bathroom

Bathroom

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Room service [24-hour]

Facilities Details

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Buffet-Style Restaurant

Restaurant

Breakfast service

Room service [24-hour]

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Activities

Hiking

Entertainment and Family Services

Smoke-free property

Air conditioning in public area

Contactless check-in/out

Heating in public area

Invoice provided

Family/child friendly

Kids club

Casino

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Shops

Hair/Beauty Salon

Common Areas

Shared Kitchen

Game Room

Library

Chapel/Shrine

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Guest rooms seal after sanitization

Face coverings on staff

Suit Press

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Professional-grade sanitizing services

Rooms sanitized between stays

Cashless payment service

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Korean Spoken

Icelandic Spoken

Italian Spoken

English Spoken

Finnish Spoken

Dutch Spoken

Latvian Spoken

Spanish Spoken

Indonesian Spoken

Hungarian Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

Pet facilities

Car park [on-site]

Facilities for Disabled Guests

Security [24-hour]

Allergy-free rooms

Tours

Family Rooms

Elevator

Car park [nearby]

Car park [charges apply]

Service animals are welcome

Non-smoking Rooms