Menzies Waterside

This hotel was great for a brief stay travelling by train. We arrived before check in but were able to leave our bags. Hotel is in a preferable location away from the city centre bars. The room and ensuite was clean and fresh. It was on the shady side of the hotel so not too hot. However, very early the next morning, Friday, there was a lot of noise from bins being emptied and laundry delivery. The breakfast was poor for £11 , cooked bacon looked off-putting and no fried eggs. Standard sliced bread for toast and basic croissants. I did enjoy the porridge pot though and a pleasant outlook.

We have stayed in this Travelodge quite a few times and it’s got worse and worse! We stayed for 2 nights and the room was unbearably hot, even through this hot weather there is no such thing as air conditioning. The room was also very noisy and the toilet blocked as soon as we got there. We were told the bar doesn’t open until 3! It always used to be open at 12 but not anymore. I went down to the bar at 3.15 and the place was deserted, 2 or 3 staff members walked past and didn’t say a word so I walked to reception to ask if anyone was available and was told the bar was closed! No explanation why, just closed! The whole place seems very tired and run down now. We won’t be returning!

I chose this hotel for its location by the canal. I was worried about the state of the room after reading bad reviews, however my room and ensuite was very modern and clean. I travelled by train so this hotel location was ideal. I didn't receive the most friendly reception on arrival as it was before the 3pm check in, but my case was able to be stored until I came back. When I returned we were met by a very friendly staff member who was most helpful to all the customers.