Mercure Burton Upon Trent Newton Park

Amazing , staff are so kind and welcoming, lovely sized room , cleaning and kitchen facillaties are amazing , lovely architecture, beautiful building , pleased to stay im a guest here , I would...

Stayed with family in what should have been a superior room. There where crumbs on carpet, stained sheets, dirty wc and overall a depressing room. We eventually left 15 minutes after arriving...

Absolutely appalling, hotel does not answer the phone or questions of customers. Have called atleast 10 times to get through to someone but no one at the front desk!! Tried the reservation line and...