Hilton Newcastle Gateshead

We have just returned from another great stay, we often if off work on the monday book a night here, great deal for executive room sunday nights . We upgraded to a balcony also it was 23 outside and sunny so the views and weather were 👌🌞😎 I have go to say our favourite member of staff here is alison in the lounge, she is so friendly and always has a chat, remembers us, she is just the sort of person you want in the lounge and a credit to the hotel, also a mention to jackie who was lovely too. Kathryn receptionist also a lovely member of staff and great on reception . Got to mention the rooms have been renovated and so much nicer, furniture in lounge was spot on too . Martin please thank the staff i have mentioned a credit to you and your hotel which we love and look forward to our next visit. Lisa and stephen foster, ncle

Excellent afternoon tea with a wonderful selection of delicious food and beautifully presented cakes. The staff were exceptional—attentive, friendly, and made us feel very welcome throughout our visit. The service was outstanding, they ensured everything was perfect throughout our visit a lovely atmosphere. We would definitely return and highly recommend it!

Probably stayed here more than any other Hilton over the last five years and it has massively improved with the refurbishment. Upgraded to a lovely junior suite as a Diamond member with access to the exec lounge. Angela in the lounge was lovely as ever and the new furniture looks excellent. Staff at check in and breakfast also excellent.