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Reviews from Guests

2.0/5

tripadvisor

192

Reviews

from real guests

P1573GWemilyl

4

/

5

Me and my sister stayed here from the 2nd to the 4th of August as we were going for a night out in Newcastle and the rooms were fairly priced for a last minute booking. We paid £100 each for 2 nights for our own rooms. There are a few cons about this place (hence the missing point) but wouldn’t stop us returning. We found it a very convenient place to stay, the staff downstairs in the jam jar (seperate business) were lovely, and the rooms were clean. My few cons I have about the place are very minor but are worth mentioning. Upon arrival, we were sent into a panic as we hadn’t been sent confirmation of our booking (although check in was at 3pm and it was around half 3 at this point), but the lovely staff in the jam jar got in contact with the manager and we were assured that he was busy sending out the confirmation texts (with very clear information), so we sat and had a drink and spoke to the lovely gentleman who worked as a bouncer while we waited. We were then told we were staying on the top floor and had instructions on how to get our keys. They have no lift but as two young women, it wasn’t an issue for us carrying our suitcases up the stairs, but I understand that for some people this might be a struggle. We made it to the rooms and realised they were very different amenity wise. While one was fitted with a full kitchen, fridge, dressing table, sofa, and was a lot bigger than the other, the other room was very small, and only had a kettle, a small red bull mini fridge, and a mirror in the bathroom with not the best lighting to get ready in. Again, this wasn’t an issue for us as we were both using each other’s rooms when needed, but I couldn’t get my head around paying the same price for two noticeably, very different rooms. All I would suggest is maybe lowering the price a bit for the rooms that don’t have as many amenity’s as some others. But other than that, we had a lovely stay and definitely will be returning. It made a nice change from some of the awful hotels we have stayed in before, and we felt very safe both within the hotel and the area :)

Brown_Eyes01

1

/

5

The room was disgustingly unclean shower did not drain and was mouldy the room smelled really bad. This is not a hotel there is only a key box to collect keys the room I stayed in was about the parking garage at the back it did not feel safe to stay there I only stayed one night the owner would not respond or refund

zajn2024

1

/

5

I would rate this hotel a 1. The only good thing about the room I had was the bathroom. There were dirty Mark's and blood on the walls.Blood on the curtain and holes in the wall and lightbulbs not dusted. I know it's a budget hotel but certain standards should be met!!!

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi