Vermont Hotel

Rooftop bar for afternoon tea, food to a very high standard, staff very attentive, they went above and beyond to made my husband’s special Birthday that bit more special. Would definitely recommend to family and friends and not hesitate to return.

Stayed for 1 night and the heat in the room was unbearable. A tiny desk fan was provided which did absolutely nothing. The noise is so bad from both the bar downstairs and in the hotel with doors slamming all night (the hotel even provide earplugs it’s that bad). Got absolutely no sleep. Stayed for an event at Above and was not told a large part of the hotel including 1 lift is closed for refurbishment meaning you have to walk up around 50 outside stairs (in the rain) to get back to the hotel after the event finished. Very disappointing experience considering the amount of money paid. Emailed the hotel and got no reply.

From the moment I walked through the doors until the moment I checked out, my entire experience was nothing short of phenomenal. The welcome I received was warm, genuine, and professional, instantly making me feel valued as a guest. Every single member of staff I encountered went above and beyond with a smile. Nothing was ever too much trouble, and their attention to detail was second to none. A very special thank you to Tallal, Kayvee, Nikita, Matthew, Gareth and Jim, each of whom played a part in making my stay so memorable. Their kindness, professionalism and genuine care for their guests were evident in every interaction. They are an absolute credit to the hotel, and their exceptional customer service is something that truly sets this place apart. The hotel itself is immaculate, beautifully presented, and incredibly comfortable. Every area was spotless, the atmosphere was relaxing, and it was clear that a huge amount of care goes into maintaining such an exceptional standard. My room was outstanding—stylish, comfortable, and equipped with everything I could possibly need. The food and service were equally exceptional. Every meal was delicious, beautifully presented, and served by attentive staff who genuinely cared about making every guest’s experience memorable. What truly sets this hotel apart is its people. You can tell there is a culture of excellence here, where every member of the team takes immense pride in what they do. It’s rare to find a hotel where every aspect of your stay exceeds expectations, but this one genuinely does. As a legal professional travelling from Ireland, I stay in hotels regularly for work, and the attentiveness, professionalism and consistently outstanding service I experienced have made this an easy decision. This will now be my hotel of choice for all future corporate stays, and I look forward to returning many times. Thank you once again to Tallal, Kayvee, Nikita, Matthew, Gareth, Jim, and the entire team for making my stay so special. This is, without question, one of the finest hotel experiences I have ever had, and I recommend it wholeheartedly to anyone looking for world-class hospitality.