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Reviews from Guests

2.0/5

tripadvisor

104

Reviews

from real guests

RichardC177

1

/

5

This is without any shadow of a doubt the worst place I have stayed in the UK. The room could not have been more rundown if it tried. The daughter of the Bathroom had clearly had somebody punch it in the past and had been badly filled in. The toilet roll holder was broken. The heating went off and didn’t come back on early enough to warm the room up. The toilet seat was loose. The television didn’t work properly. There was staining on the wall in the room. There is nothing whatsoever to redeem this place. It needs a complete gutting and a complete refurbishment to stand any chance of being respectable.

588malg

1

/

5

I was booked into this discgusting hotel by my company. On arrival i had to ring a number to get someone to let me in. The reception smells of damp. My room was even worse. The carpets was dirty and stained. The curtain had a white stain on it. The radiator was covered in brown stains. The window ledge paint was all cracked. In the bathroom the floor tile was loose causing a trip hazard. The toilet had a faulty valve and was running all night. The room had a sickly smell which i found out the next morning was inside the kettle there was thick black mold and the smell was horrendous. The tea cup was stuck to the saucer. I contacted soneone by phone and was told "theres no one there so nothing they could do" This hotel and i use the term loosely should be closed down or at the very least be inspected. I told the man on the phone the place is a disgrace. The room was booked for one week after that my company changed hotels. DO Not Stay There !!!!

S6322MFhelenr

1

/

5

The hotel looked derelict from the outside. The door was locked so we couldn't get it. I called customer services to ask someone to let me in. The very nice member of staff was losing the battle. Inside was worse than the outside! The room smelt of urine and cigarettes. There was thick black gooey stuff on the bedroon carpet and black mould in the bathroom. We explained that we couldn't stay there. Customer services, on the phone, agreed to cancel the booking. As I had given my bank details they still charged me, I will now have to fight to get my money back.

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