Holiday Inn Cardiff City Centre

3.0 / 5

•

Castle Street CF10 1XD

Reviews from Guests

3.0/5

2,013

Reviews

from real guests

joannegS6899BI

We had booked a room over the weekend on one of the hottest days of the year. Our room faced the sun, which had heated up the room, and the room fan was pumping out warm air. There was no way anyone could sleep in that heat. We spoke to reception, and they moved us to the other side of the building and gave us 2 tower fans to help cool the room. Reception kept referring to the room fan and tower fans as 'air cooling', but they just circulate air and have no function to cool air or a room. They told us the dial on the tower fans controlled temperature, but they were time dials, not temperature controls. The inside of the tower fans, and room fan, were coated in dust and would just circulate dust around the room. We left after 30 minutes in the second room; we would never be able to sleep in that heat and did not want to be sprayed by dust all night. We were shocked that a hotel did not have air conditioning

danv465

Came for a concert - charged £325 for 1 night so was expecting great things. Room was a dump not worth £150 a night. Dark and dingy as no main bedroom light - old tatty oak furniture, 1 single double plug - the rest had been covered up, extractor in bathroom full of dust. This hotel is in desperate need of a refurb!!

gankor

Family and I took a train in from London as part of our trip to Wales. We booked a 1 night stay. Hotel was approximately 10 minutes walking distance from the train station, centrally located with Cardiff castle and a park across the road from the hotel, and pedestrian street and shopping 5 minutes away. Complimentary welsh cakes at the reception when we checked in. Room was large, clean and comfortable with breakfast - reliable standard and service we've come to expect of IHG.

Facilities Details

Free Wifi

Laundry

Accessible route to the registration desk

Braille and tactile signage

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Baggage Storage

Business Center

24-Hour Front Desk

Elevator

Self Parking

Desk/workspace

Computer station

ATM on site

Free Wifi

Laundry

Accessible route to the registration desk

Braille and tactile signage

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Baggage Storage

Business Center

24-Hour Front Desk

Elevator

Self Parking

Desk/workspace

Computer station

ATM on site

7 Available Room Types

Standard Room, 2 Twin Beds

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Free instant coffee

DVD/CD player

Daily newspaper

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Towels

Sleep comfort items

Non-smoking

Interconnecting Room(s) Available

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Separate shower/bathtub

Blackout curtains

Private bathroom

Wardrobe/Closet

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Extra Long Beds (> 6.5 ft)

Free Wifi

Iron

Free instant coffee

DVD/CD player

Telephone

Desk

Daily newspaper

Standard Room, 1 Double Bed, Accessible

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Bathtub grab bar

Air Conditioning

Bathtub seat

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Accessible toilet

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Free instant coffee

DVD/CD player

Daily newspaper

Standard Room

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Free instant coffee

DVD/CD player

Daily newspaper

Premium Room

Non-smoking

Electric Kettle

Satellite Channels

Soundproof

Air Conditioning

Blackout curtains

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Free instant coffee

DVD/CD player

Daily newspaper

Facilities Details

Parking and Transportation

Self Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

ATM on site

Business Facilities

Business Center

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Braille and tactile signage

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Elevator

Desk/workspace

Computer station