Radisson Blu Cardiff

The location of the hotel is good and we managed to park in the hotel car park. Check in was not smooth, first receptionist said that we didn’t have a reservation, we did. The room was tired, old looking furniture and a stained carpet. The bed was comfortable. The real low point was breakfast. We arrived to a room full of staff but no tables were being cleared. We chose a table that had been half cleared and did the rest ourselves. Coffee was self service. The first machine was not working, the second machine gave a mug of the weakest coffee as the machine had run out of beans. For tea there was a station for self service. The hot water jug was empty. I made use of the coffee machines that could provide hot water. I returned for mlk, again an empty jug. A member of staff disappeared to fill it for me. She took the longest time to get a refill. The cooked breakfast options were slim. The baskets containing pastries had one miniature croissant left, nothing was being refilled. As we started to eat the food tasted horrible. We aren’t massively fussy but it was cold and just tasted odd. At this point we stopped eating and went to Bill’s restaurant for a really good breakfast. If you have night away you want a breakfast you can enjoy in the morning. If you stay here do yourself a favour and eat breakfast in town. Better still maybe stay in a hotel that puts in a bit more effort, for the price this was definitely not worth it.

Nice but looking old. Happy with my stay

I requested a room no higher then the 3rd floor as my sister didn’t like heights,when I got too the hotel they said sorry the 3rd floor is out of action so they put us on the 17th floor not happy about that. The room had dirty marks on the walls and wardrobe and black marks in the bath. Will not stay here again