The Welcombe Hotel BW Premier Collection by Best Western

4.0 / 5

•

Warwick Road, Stratford Upon Avon, Warwickshire, United Kingdom CV37 0NR

Reviews from Guests

4.0/5

3,824

Reviews

from real guests

guildy

Lovely hotel in a great location. We had a great stay and made use of the Spa facilities which were excellent. Dinner in the bar was very tasty, we sat outside to make the most of the garden views. Staff were excellent- friendly and attentive. The only negative was the breakfast-sadly long waits for the refresh of foods and then when it came out it was cold.

hafj2026

Stunning location and gardens for a drink at an evening however the overall experience was quite under whelming from the photos we viewed. The building and rooms does need someTLC. We had no toilet paper in the room. The shuttered blind was thick in dust. We had afternoon tea and whilst the food was nice the service was shocking. Spa facilities were good. It was good value for money but some greater attention to detail is needed here

B4770UXjackg

Upon arrival we were delayed on check in. This was resolved with a complimentary drink for all the party and free breakfast. Getting said drink was delayed by slow and unmotivated bar staff. When getting to our room we immediately noticed the smell from the bathroom. Though it was apparent that there was nothing left in the toilet, the smell was as if it had not been flushed after the previous visitors. There was also numerous mid length black hairs on the bathroom floor. We were advised that 10 cleaning staff were off sick on that day. The decor in the room was damaged and aged looking. No sugar left with the teabags/coffee only sweetener. As we are allergic to dairy we had to ask the Bar staff for alternative milks. We were then met with rude, sarcastic and unmotivated staff from behind the bar. A large presence of "Not my problem" type attitude was witnessed from these staff members. Our executive room was situated over the top of the entrance and thus we did not sleep peacefully due to a constant noise of front entrance doors opening and closing. Further to note the only method of cooling in this heatwave was a meager desk fan. We would recommend a larger fan or multiple be supplied for such a room size. Other than the above the hotel and gardens are lovely places to be. We would not likely return unless the above is considered or addressed.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Entertainment Staff

Contactless check-in/out

Convenience Store (on site)

Room sanitization opt-out available

Russian Spoken

Korean Spoken

Ironing Service

Golf Course (within 2 miles)

Valet Parking

Icelandic Spoken

Terrace

Game Room

Car park [on-site]

Swimming pool [outdoor]

English Spoken

First aid kit

BBQ Facilities

Kids safety features

Romanian Spoken

Facilities for Disabled Guests

Golf course [on-site]

Khmer Spoken

Hiking

Library

Security [24-hour]

Heating in public area

Restaurant

Massage

Finnish Spoken

Guest rooms seal after sanitization

Japanese Spoken

Shared Lounge/TV Area

Chapel/Shrine

Elevator

Room Service

Dutch Spoken

Invoice provided

Face coverings on staff

Polish Spoken

Hand sanitizer

Grocery Deliveries

Body scrub

Latvian Spoken

Ukrainian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Currency Exchange

Safe dining setup

Physical distancing of at least 1 meter

Body wrap

Daily disinfection in common areas

Dry Cleaning

Tennis Court

Car park [free of charge]

Daily disinfection in all rooms

Room service [24-hour]

Spanish Spoken

Wi-Fi in public areas

Swimming pool

Snack Bar

Free face masks

Hungarian Spoken

French Spoken

Special Diet Meals (upon request)

Hair/Beauty Salon

Casino

Garden

Rooms sanitized between stays

Cashless payment service

Nightclub/DJ

Fax/Photocopying

Sanitized kitchen and tableware items

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Air Conditioning

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Hot Tub

Spa

Sauna

Fitness Center

Bar

Outdoor recreational features

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Entertainment Staff

10 Available Room Types

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Standard Apartment, Multiple Beds, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Non-smoking

Carpeted

Dining Table

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Dining Area

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Toaster

Interconnecting Room(s) Available

Ground floor available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Roll-in shower

Dishwasher

Kitchen

Sitting Area

Room service [24-hour]

Microwave

Oven

High floor

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Deluxe Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Superior Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Bathrobes

Free Toiletries

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Standard Apartment, 1 Double Bed, Accessible, Kitchen (Converts to 2 Twin Beds;with Sofabed)

Non-smoking

Carpeted

Dining Table

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Dining Area

Refrigerator

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Towels

Toaster

Interconnecting Room(s) Available

Ground floor available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Iron

Roll-in shower

Dishwasher

Kitchen

Sitting Area

Room service [24-hour]

Microwave

Oven

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Non-smoking

Carpeted

Sleep comfort items

Electric Kettle

Satellite Channels

Laptop workspace

Wardrobe/Closet

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Extra Long Beds (> 6.5 ft)

Towels

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Iron

Roll-in shower

Room service [24-hour]

Facilities Details

Pool and Spa

Sauna

Massage

Hot Tub

Spa

Fitness Center

Parking and Transportation

Valet Parking

Food & Drink

Breakfast in the Room

Alternative meal arrangement

BBQ Facilities

Buffet-Style Restaurant

Restaurant

Room Service

Grocery Deliveries

Breakfast service

Room service [24-hour]

Snack Bar

Special Diet Meals (upon request)

Bar

Front Desk Services

24-Hour Front Desk

Currency Exchange

Activities

Golf Course (within 2 miles)

Hiking

Tennis Court

Entertainment and Family Services

Smoke-free property

Entertainment Staff

Contactless check-in/out

Kids safety features

Heating in public area

Invoice provided

Family/child friendly

Kids club

Casino

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Terrace

Game Room

Library

Shared Lounge/TV Area

Chapel/Shrine

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Guest rooms seal after sanitization

Face coverings on staff

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Free face masks

Rooms sanitized between stays

Cashless payment service

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Russian Spoken

Korean Spoken

Icelandic Spoken

English Spoken

Romanian Spoken

Khmer Spoken

Finnish Spoken

Japanese Spoken

Dutch Spoken

Polish Spoken

Latvian Spoken

Ukrainian Spoken

Spanish Spoken

Hungarian Spoken

French Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

Car park [on-site]

Swimming pool [outdoor]

Facilities for Disabled Guests

Golf course [on-site]

Security [24-hour]

Family Rooms

Elevator

Outdoor recreational features

Body scrub

Body wrap

Air Conditioning

Car park [free of charge]

Swimming pool

Garden

Non-smoking Rooms