Walton Hall (I)

I want to express my gratitude to Lena for her outstanding customer service during my recent stay at Mercure hotel. After encountering some initial challenges with my room, Lena went above and beyond...

A nice rural location but the hotel is tired and dated. Carpet is dirty and stained and generally the fixtures are chipped/grotty. The gym is very poor, again dated with a poor selection of...

We had a lovely one night stay, could not fault it. We were in the Charlecote apartment which was very spacious, clean and had up-to-date decor. All of the staff we encountered at the reception...