Arden House

Excellent staff was so helpful ( Amina) Everything clean, the room were impeccable clean, beautifully decorated and the bed was cozy ensuring the restful night. The location was perfect only 8 minutes drive to NEC Breakfast was basic but its nice

Good clean b&b, no temperature control in room, but otherwise really comfortable and clean. I didn't have breakfast as the reception wasn't sure about gluten free options, so I didn't eat there. Ordered in a deliveroo, great options for different takeaways.

Myself and my husband stayed here for our exhibition trip, and needed to be close to the NEC. To be completely honest, I actually booked another hotel, that turned out to be at the other end of Birmingham (not where we thought it was), and we had to cancel and find alternative arrangements within a 24 hour turnaround time. We booked Arden house, and then read the reviews, so we absolutely prepared for the worst before we got here (we usually do this first, however we panic booked somewhere to be close to the NEC). We were greeted with Raj and his friendly face upon our arrival to Arden House. To our surprise (after reading the reviews) this has been a fantastic stay! Our room (6) was absolutely incredible, the bed was amazing (I have a spinal injury so this was a concern for me). The breakfast was great, and actually a broad variety of choice. Yes, there are no bacon or sausages on offer, however there is alternatives and my husband said his poached egg was genuinely the best he's ever had (and that alone says a lot when we travel a lot for both business and personal reasons). I'm genuinely confused as to how and/or why these reviews are so terrible!! The NEC is an 8 minute drive away from Arden House, you are far away enough from everything busy, yet close enough to restaurants, shops etc for all your essentials and dinner, and of course the NEC! My husband and I have both agreed that we will be staying here again for our exhibition shows at the NEC, & I truly hope everyone else moving forward has the best experience at Arden House, just like we have! Thank you again Raj, we will see you again soon!