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Reviews from Guests

3.0/5

tripadvisor

1,437

Reviews

from real guests

Freedom25471241694

1

/

5

Worst hotel I’ve ever stayed in and whoever is responsible for this place needs to be investigated got there expected it to be clean and prestigious obvious selling point the Marco Pierre white restaurant and Laurent Perrier champagne bar they charged me a £50 whatever fee at the front desk which was dirty and outdated normal hotels keep a card on file in case of damages the money left my bank and I didn’t get it back now it don’t even show up on my statements and when you try to call don’t even waste your time and energy that place needs come down blocking the skyline worst hotel ever I recommend the malmaison 👏🏽

B4847HRdaven

1

/

5

Awful stayed previously and it was good nothing worked in the room it was dirty, damaged had to check out after a couple of hours and move to another hotel

Broca2014

1

/

5

Appalling hotel. The air conditioning has been faulty for over a week but they have continued to run the hotel and did not bother warning guests of the problem. My room was stifling, far too hot. Fans were provided but they were noisy so sleep was impossible. I was offered a refund but I arrived too late in the evening to find anywhere else to stay. I now have a splitting headache. Further to this the room had a dirty carpet and chipped furniture. Dreadful experience, do not stay here.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi