Premiere Classe Hotel

Damp room. Rotten sink unit and mould. Silver fish on floor. Stains on pillow and case. Heavy maintenance carried out at 8am. Reception staff didn’t know when manager on duty. Bug found in bed, bite on mother’s chest. Moved to new room with similar problems and no shower facilities. Hot and cold pressure taps not functioning properly. Clothes ruined. No interest shown by staff. This was meant to be a pleasant break for my disabled mum. Disable room not friendly at all. We do have photo evidence of sink etc on partner’s phone. Weekend ruined for us all.

good price but although I had paid already via expedia had to to still use a credit card for pre authorisation, then details of the car and other forms and forms to verify who i was to avoid the car parking charges, The room was clean but due to covid did not have china cups. This was previously a campanille hotel, I researched and this company is now a part of a chinese group. The room I felt looked a bit dated and needs fresh ning up but clean. The first night I heard people arguing and fighting, I looked outside I could see nothing, when i enquired the next advised it was from Mcdonalds. The second night ok, What is good is it is near a bus stop. When Ichecked out i was not asked for my credit card which after contacting expeia advised it would be reversed, this took some time

I know it's a budget hotel but there is no excuse for the money you do pay for such as mattresses being so poor, light bulbs missing. And fixtures and fitting broken. But on the whole they do try to keep them clean.